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Worldwide employee engagement levels are low. Shawn Callahan explains where you might find the knowledge to reverse this trend within your organisation.

Since COVID-19 hit, Zoom meetings have become a daily reality. Here are our tips for avoiding Zoom fatigue while so many events are occurring virtually.

Senior staff members who use story style language when engaging with their employees build credibility, authenticity, and engagement.

Customer experience is the be all and end all. Listen to hear how Bruce Springsteen made a contract with his fans to give them the best show, night after night.

How do your leaders respond in a crisis? Is their strategy succinct? Listen to hear how by removing ambiguity and clearly communicating with your employees can make all the difference.

Step one in any communications course is to consider the audience. In practice, few people do it in a methodical way. Here’s a simple, practical approach.

Every interaction you have with an employee is an opportunity to build engagement or destroy it. What do you usually do? Listen to hear how a small moment influenced how Dwayne ‘The Rock’ Johnson interacts with fans!

When managers are asked how they engage their employees, highlighting progress is rarely mentioned. But this can make a big difference to productivity.

No matter what you’ve decided to do in response to COVID-19, the key step will be communicating your decisions clearly and influentially. You need to find and craft your Response Story. In this post, we explain how.

Did you experience something at high school that you will remember forever? Listen to hear a group of high school students’ invaluable experience!