Dorothy Vaughan was a mathematician who worked for NASA during the 1960s. Her story provides an excellent example of the importance of continually learning and effectively responding to disruption. Happy New Year! We took two weeks off over the holiday period to relax and recharge. Now, we’re back and ready for a big year!  Here […]

Tags: Conflict, patterns, problem solving, riot, small thing big difference, success When presented with a problem, its easy to assume big interventions will best prompt change. This week’s story suggests that we should think about the small things we can do, before jumping to bigger interventions that other people can implement.  This week, Shawn shares […]

Tags: Bugs, familiarity, insight, mistakes, product development, software People tend to be resistant to change. So, what is the best way to keep people interested in a new product? This story suggests finding a balance between new and familiar features is the answer.  It’s now Shawn’s turn to share a story. The story he has chosen […]

Tags: Decision making, marketing, profit, purpose, revenue, values, values in action The story behind Southwest Airlines’ ‘Bags Fly Free’ campaign demonstrates how having a clear purpose can help an organisation make better, more profitable decisions. Having a clear purpose can help an organisation make better decisions. Southwest Airlines’ purpose to ‘democratise the skies’ helped the airline […]

Tags: Data, experimentation, income, insight, poverty, research, science  Is poverty a lack of character or a lack of cash? This story could change your mind.   This week, it is Mark’s turn to share a story. The story he has chosen is one which demonstrates how stories can change minds and influence people. This story changed […]

Tags: Dyson, failure, hard work, innovation, insight, persistence, problem solving, success  The story of how James Dyson designed and produced the first bagless vacuum cleaner is one of perseverance and iteration. We know the ending of this story, but the fifteen years which precede it are well worth sharing for the insights they offer into innovation. […]

Tags: Communication, change, factory, humility, incentives, motivation, productivity, recognition, rewards Sir Charles Masefield describes the series of events by which, under his leadership, BAE Systems’ worst performing factory became their best. Continuing to share stories from those we’ve met on our travels, in this episode we’re joined by Sir Charles Masefield. Charles shares a story from […]

Tags: Airport, hard work, initiative, rags to riches Steve Crompton shares an inspiring, real-life rags to riches story, which proves that anyone can make a difference and achieve their dreams if they take the initiative and are willing to work hard to make it happen.  Anecdotally Speaking is back! We’ve taken a short hiatus while […]

Tags: trust, connections, relationships, messaging, American revolution, British, Concord It’s not what you know, but who knows you and trusts what you say! Looking after your business connections is important for maintaining communications, especially for your ‘news feed’. But does your attention to the news depend on the messenger? In today’s story, we contrast the […]

Tags: Curiosity, insight, soccer Today’s episode illustrates the importance of not just noticing a pattern of excellence, but working out why it happens. Sometimes this means jumping in and talking to customers. It’s so easy to become disconnected as you become more senior in a company. It seems like the guys at Apple are combating […]