Blog

Building rapport is just as important in the virtual world as in person, but you need to be more purposeful about it when you’re not physically present.

The objective of a number translation is to reframe a number into something decision-makers have personally experienced, something they can feel. In this blog post, Shawn Callahan shares his technique.

Leaders often assume there’s nothing they can do to improve communication in their organisation, but the solution is relatively simple.

You don’t have to follow the path people expect you to take. Listen to hear why an Australian actor refused to sign a contract worth more than one million pounds.

When someone mentions the word story, they think of crafted, fictional stories like those on Netflix. And this is where a common misconception occurs.

Paul explains how your communications can create urgency for change and how you can choose to communicate in a way that just provides understanding or one that also prompts action.

At work, we tend to default to complex, abstract language. But, contrary to popular belief, using overly complicated language reduces the effectiveness of communication. Read more here.

Company values enable your people to act quickly and have confidence that they’ve made the right decision. Listen to hear a story of values in action from Mars.

Great leaders communicate in ways that change minds and inspire action. Listen to hear how Franklin Roosevelt used an analogy to shift the events of World War II.

There is no chance of agreement when opposing sides lose their cool. Here’s a story you can enjoy as an anecdote or retell it to make a similar point.