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Anecdote has worked with some fantastic organisations over the past year and one of the main areas has been in developing knowledge strategies. I thought …

Christmas reading has help me stumble across two very different essays with the same theme: people are enormously influenced by their social ties. Anyone reading …

Luis Suarez over at ELSUA has just tagged me in a virtual cocktail party. What does that mean? I gather that when you’re tagged you tell five …

Kathy Sierra had made an astute observation about user communities: they thrive if more people, from novice to expert, ask and answer questions. In fact, …

Hi there. We’re planning to run our successful Narrative Techniques for Business in the USA in early 2007. We’re at the “choose the city and …

I was at the Salesforce.com Christmas drinks a couple of weeks ago and as part of the entertainment we watched a few short films. All the …

The Swiss Agency for Development and Cooperation has produced an excellent little book called the Story Guide: Building Bridges Using Narrative Techniques. It’s filled with …

Almost a month ago after identifying some metaphors which described various styles of facilitation (eg. Conductor, Chameleon, Dictator) I asked What kind of facilitator are you? Following on …

One of the techniques I’ve recently introduced to my projects is what Gary Klein calls a PreMortem. As we all know, a postmortem helps us learn why …

A few months ago Larry Peterson and I discovered and tested a great way to apply the Principles and Law of Open Space Technology to a …