Archive for the ‘Employee Engagement’ Category

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Listening – Motivation or Ability?

Posted by  Kevin Bishop —April 15, 2011
Filed in Communication, Employee Engagement

Is really listening to someone about your listening abilities, or is it about your motivation to listen? Is it about the ‘skills’ of listening or is it the desire to want to listen that makes the difference? I have been running a series of workshops lately where we do a very simple listening exercise that […]

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Exploring employee engagement

Posted by  Mark Schenk —March 28, 2011
Filed in Employee Engagement, Leadership Posts

We have been using narrative approaches for many years to help organisations with employee engagement. This 4 minute youtube video gives some insights into some of the things we’ve notice working in this field and some examples of behaviours that can build or undermine engagement. In 2009, we also posted a detailed description of how […]

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The Otis Redding Problem

Posted by  Kevin Bishop —January 6, 2011
Filed in Employee Engagement, Fun

I stumbled across a blog post yesterday from Bob Sutton where he referred to the ‘Otis Redding Problem‘. This is where you put in place too many metrics to measure individuals, teams, or business units. meaning they can’t even think about all of them at once. They therefore end-up doing what they believe are important […]

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Thanks is good business

Posted by  Shawn Callahan —October 11, 2010
Filed in Communication, Employee Engagement

When we collect stories in companies one of the most common anecdotes is the one about the boss who fails to recognise their staff’s work. People want to be thanked, appreciated, recognised regardless of their level in the organisation or their level of skill or expertise. Dan Ariely conducted a simple experiment described in his […]

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Creating more humanistic workplaces

Posted by  Shawn Callahan —January 15, 2010
Filed in Culture, Employee Engagement

“If you go into a grey concrete box with one little window, it’s claustrophobic, it’s cold. If you put a skylight in it and you make the window bigger and put a tree outside and put wood on the floor, it gets better. And it can get better and better until it becomes a humanistic […]

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Digital Habitats—book review

Posted by  Shawn Callahan —September 14, 2009
Filed in Collaboration, Employee Engagement

Digital Habitats: Stewarding Technology for Communities by Etienne Wenger, Nancy White and John D. Smith I’m often the technology steward for communities of practice (CoP). I create the Ning spaces and configure ‘em, I setup the email lists, I work out whether we should have a wiki or a blog or a discussion forum or […]

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Narrative or story-based approach to employee engagement

Posted by  Mark Schenk —August 8, 2009
Filed in Employee Engagement

Late last year, a company approached us on the topic of employee engagement. They’d received the results of their biannual engagement survey and, as with previous years, realised that the data pointed them to strengths and potential weaknesses but didn’t help understand what was really going on, or what to do about it. The data […]

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Apologies

Posted by  Shawn Callahan —April 30, 2009
Filed in Communication, Employee Engagement, Leadership Posts

Last year I wrote about how the skill to apologize will become even more valuable as the world get even more complex and speedy. Things will go wrong. Well it looks like some books are being published on the topic. Here’s what Tom Peters has discovered. In What Got You Here Won’t Get You There: […]

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How to tell a story about yourself without sounding like an ego-maniac

To paraphrase Annette Simmons, “People won’t listen to you until they know who you are and what you want.” And one of the best ways to introduce yourself and answer these two questions is to tell a story that reveals something about your character and experience. The challenge for many people, however, is to find […]

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Gaining insight with archetypes

Posted by  Shawn Callahan —January 12, 2009
Filed in Employee Engagement

To change the way we work we need to change our mental models, and that requires insight. In The Neuroscience of Leadership David Rock and Jeffrey Schwartz describe how our improved understanding of the brain is helping to reorient how we design organisational change initiatives. The article recommends leaders create situations where their people get […]

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