Archive for the ‘Employee Engagement’ Category

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Narrative or story-based approach to employee engagement

Posted by  Mark Schenk —August 8, 2009
Filed in Employee Engagement

Late last year, a company approached us on the topic of employee engagement. They’d received the results of their biannual engagement survey and, as with previous years, realised that the data pointed them to strengths and potential weaknesses but didn’t help understand what was really going on, or what to do about it. The data […]

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Apologies

Posted by  Shawn Callahan —April 30, 2009
Filed in Communication, Employee Engagement, Leadership

Last year I wrote about how the skill to apologize will become even more valuable as the world get even more complex and speedy. Things will go wrong. Well it looks like some books are being published on the topic. Here’s what Tom Peters has discovered. In What Got You Here Won’t Get You There: […]

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How to tell a story about yourself without sounding like an ego-maniac

To paraphrase Annette Simmons, “People won’t listen to you until they know who you are and what you want.” And one of the best ways to introduce yourself and answer these two questions is to tell a story that reveals something about your character and experience. The challenge for many people, however, is to find […]

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Gaining insight with archetypes

Posted by  Shawn Callahan —January 12, 2009
Filed in Employee Engagement

To change the way we work we need to change our mental models, and that requires insight. In The Neuroscience of Leadership David Rock and Jeffrey Schwartz describe how our improved understanding of the brain is helping to reorient how we design organisational change initiatives. The article recommends leaders create situations where their people get […]

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Cool blog posts that I don’t mention

Posted by  Shawn Callahan —July 15, 2008
Filed in Employee Engagement, News

I’m sure you have plenty of things to read and another stream of information is the last thing you are interested in. But for those who just want more I discovered Google Reader enables me to share posts which I might not ever make a comment about. Here is the link.

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Immediate feedback in the moment

Posted by  Shawn Callahan —July 2, 2008
Filed in Business storytelling, Employee Engagement

The best way to learn a practical skill is to receive immediate, helpful feedback while you are performing the task. I was reminded of this fact this morning at our junior basketball competition. Next to each referee was an apprentice referee in a green shirt, whistle in mouth ready to make the call. They get […]

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An expansion of People, Process and Technology

Posted by  Shawn Callahan —April 10, 2008
Filed in Employee Engagement

“We have to consider people, process and technology.” It’s a phrase I hear quite often, especially among IT folk. Sometimes they say, “people, process, technology and content.” These are the things to consider when implementing a system. There are a myriad of variations. Yesterday I was told by an experienced consultant that they always consider […]

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Open space video

Posted by  Mark Schenk —July 4, 2007
Filed in Employee Engagement

This YouTube clip provides a good concise overview of how open space meetings work. Source: Open Space List

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Staff induction – it’s just learning

Posted by  Shawn Callahan —May 27, 2007
Filed in Culture, Employee Engagement

The way you enter an organisation has a big impact on how you perceive the place you work. The recruitment process (really part of staff induction) creates a range of expectations and if these expectations are unmet a subtle erosion of trust occurs—not what you want on day 1. A common view of staff induction […]

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The lure of numbers–employee engagement is good for business

Posted by  Shawn Callahan —November 13, 2006
Filed in Employee Engagement

Gallup has done a survey of 1000 US employees investigating the relationship between engaged employees and innovation. At first glance it seems impressive. There are lots of numbers, a couple of graphs and even a statement at the bottom of the article describing the survey limitations. The results, however, hinge on their definitions of employee engagement […]

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