Archive for the ‘Employee Engagement’ Category

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The Otis Redding Problem

Posted by  Kevin Bishop —January 6, 2011
Filed in Employee Engagement, Fun

I stumbled across a blog post yesterday from Bob Sutton where he referred to the ‘Otis Redding Problem‘. This is where you put in place too many metrics to measure individuals, teams, or business units. meaning they can’t even think about all of them at once. They therefore end-up doing what they believe are important […]

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Thanks is good business

Posted by  Shawn Callahan —October 11, 2010
Filed in Communication, Employee Engagement

When we collect stories in companies one of the most common anecdotes is the one about the boss who fails to recognise their staff’s work. People want to be thanked, appreciated, recognised regardless of their level in the organisation or their level of skill or expertise. Dan Ariely conducted a simple experiment described in his […]

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Creating more humanistic workplaces

Posted by  Shawn Callahan —January 15, 2010
Filed in Culture, Employee Engagement

“If you go into a grey concrete box with one little window, it’s claustrophobic, it’s cold. If you put a skylight in it and you make the window bigger and put a tree outside and put wood on the floor, it gets better. And it can get better and better until it becomes a humanistic […]

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Digital Habitats—book review

Posted by  Shawn Callahan —September 14, 2009
Filed in Collaboration, Employee Engagement

Digital Habitats: Stewarding Technology for Communities by Etienne Wenger, Nancy White and John D. Smith I’m often the technology steward for communities of practice (CoP). I create the Ning spaces and configure ‘em, I setup the email lists, I work out whether we should have a wiki or a blog or a discussion forum or […]

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Narrative or story-based approach to employee engagement

Posted by  Mark Schenk —August 8, 2009
Filed in Employee Engagement

Late last year, a company approached us on the topic of employee engagement. They’d received the results of their biannual engagement survey and, as with previous years, realised that the data pointed them to strengths and potential weaknesses but didn’t help understand what was really going on, or what to do about it. The data […]

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Apologies

Posted by  Shawn Callahan —April 30, 2009
Filed in Communication, Employee Engagement, Leadership Posts

Last year I wrote about how the skill to apologize will become even more valuable as the world get even more complex and speedy. Things will go wrong. Well it looks like some books are being published on the topic. Here’s what Tom Peters has discovered. In What Got You Here Won’t Get You There: […]

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How to tell a story about yourself without sounding like an ego-maniac

To paraphrase Annette Simmons, “People won’t listen to you until they know who you are and what you want.” And one of the best ways to introduce yourself and answer these two questions is to tell a story that reveals something about your character and experience. The challenge for many people, however, is to find […]

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Gaining insight with archetypes

Posted by  Shawn Callahan —January 12, 2009
Filed in Employee Engagement

To change the way we work we need to change our mental models, and that requires insight. In The Neuroscience of Leadership David Rock and Jeffrey Schwartz describe how our improved understanding of the brain is helping to reorient how we design organisational change initiatives. The article recommends leaders create situations where their people get […]

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Cool blog posts that I don’t mention

Posted by  Shawn Callahan —July 15, 2008
Filed in Employee Engagement, News

I’m sure you have plenty of things to read and another stream of information is the last thing you are interested in. But for those who just want more I discovered Google Reader enables me to share posts which I might not ever make a comment about. Here is the link.

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Immediate feedback in the moment

Posted by  Shawn Callahan —July 2, 2008
Filed in Business storytelling, Employee Engagement

The best way to learn a practical skill is to receive immediate, helpful feedback while you are performing the task. I was reminded of this fact this morning at our junior basketball competition. Next to each referee was an apprentice referee in a green shirt, whistle in mouth ready to make the call. They get […]

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