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Want to change the culture of your business? Change the stories being told in it. Learn how sharing stories can embed a great customer service culture here.

Always on the lookout for good note-taking systems, I’m currently trying out a paper-based approach called the Bullet Journal. Here are my thoughts so far.

Storytelling has become ubiquitous. But, as this post explains, there are many different takes on it and some have little to do with actual storytelling.

In a constantly changing business environment, building high-quality working relationships is more important than ever. Find some food for thought here:

In corporate life we travel in rafts, not one-person kayaks. To go faster than the current we need team cohesion. Everyone has to paddle their hardest.

Storytelling is a powerful business tool and it’s available to everyone. All you need is a little knowledge, a few new habits and lots of practice.

Knowing who you’re talking to, their motivations, what’s happening with their company is called Reading the Play. Learn about this sales skill here:

Leadership centres on engagement – not the kind measured in surveys, but when two people really meet each other. Honest talk and stories are vital.

When preparing a story or a pitch remember the principle of the shitty first draft. Embrace it as this is the first step to where the real rewards lie.

In writing a submission for an award, you need to make your entry memorable and meaningful to the judges. Learn how to bring your submission to life here.