Author Archive


Anecdote: making positive choices

Posted by  Mark Schenk —April 4, 2007
Filed in Anecdotes, Business storytelling

I am in a plane to Brisbane reflecting on the second delivery of a 2.5 day leadership program we have helped develop for the Australian arm of an international company. A large part of the program used anecdotes collected from within the organisation on leadership behaviours and their impact. The feedback from the participants was […]

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Trust requires a relationship

Posted by  Mark Schenk —April 2, 2007
Filed in Collaboration

A New York Times/CBS News poll from July 1999 revealed that 63% of people interviewed believe that in dealing with “most people” you “can’t be too careful” and 37% believed that “most people would try to take advantage of you if they got the chance”. If you assume that this is representative of the people […]

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Join Anecdote and make a difference

Posted by  Mark Schenk —March 25, 2007
Filed in News

Things are continuing to grow here at Anecdote and we are again looking for someone to join our little crew. We would love to work with someone passionate about people; you love working with people, you’re interested in how people work in organisations; and you share our desire to restore humanity to the forefront of […]

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Communities of Practice – a strategic technology?

Posted by  Mark Schenk —March 15, 2007
Filed in Collaboration

I saw the slide pack from a Gartner briefing today. It listed the ‘Top 10 Technologies for 2007’. Included in the list was ‘communiites and collective intelligence’. This ‘technology’ involves linking people within and beyond your organisation and helps organisations to ‘move beyond “enablement” and tap the value of internal communities’ and to ‘exploit the […]

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Thinking strategically about communities of practice

Posted by  Mark Schenk —March 14, 2007
Filed in Collaboration, Strategy

I have just returned from the UK and from co-delivering a training program for new CoP coordinators in a global company. It was a great experience and I learned much about communities of practice. In the week before, I spent some time in Brisbane looking at some of the company’s CoP success stories. A number […]

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Make it explicit when…

Posted by  Mark Schenk —March 13, 2007
Filed in Collaboration

The following four conditions are cited as factors that communities of practice might consider in deciding whether something should be made explicit: it is relatively stable it has longer lasting value for a larger community it is expected to be retreived relatively frequently it will be maintained and kept up to date A van Unnik, […]

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Three dimensions of story

Posted by  Mark Schenk —March 2, 2007
Filed in Business storytelling

Several weeks ago, while preparing a presentation on the use of story in organisations. I came up with quite a long list of ways story is used, but it needed a framework. The following came to me in shower (where good ideas occasionally occur and where bad singing is commonplace). The three main dimensions of story in […]

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Simple idea for improving knowledge sharing

Posted by  Mark Schenk —February 24, 2007
Filed in Collaboration

A simple tip last night from the actKM discussion list contributed by Ivan Webb who provides a ‘strategic job description’… …that will change the culture of most organisations and leads naturally to knowledge management being embedded in the organisation’s activity. It is everyone’s job to: know what is happening work with others to improve what […]

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Driving the Mars Rover

Posted by  Mark Schenk —February 17, 2007
Filed in Business storytelling, Collaboration

I just read with interest an article in the NASA ASK Magazine about training new teams to operate the two Mars rovers, Opportunity and Spirit. The process takes over 12 months ‘apprenticeship’ and requires learning many of the systems associated with the rovers to ensure they have the context require to successfully operate the vehicles. The […]

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A great place to open space

Posted by  Mark Schenk —February 10, 2007
Filed in Anecdotes, News

I spent the past few days facilitating an event at the Mountain Heritage Resort at Katoomba, in the Blue Mountains outside Sydney. It is a great place to run open space events with lots of comfortable nooks and crannies (both indoors and out) for groups to work on issues and a main room big enough for […]

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