Blog

actKM is running its 7th annual conference on 25 and 26 October. This is the best KM conference in Australia because it consists of practitioners talking about how …

Back in July we decided that the Anecdote team needed to grow and we ‘advertised’ via the blog and using word of mouth. We received …

I recently heard a presentation that mentioned the truism ‘if you can’t measure it you can’t manage it’. It reminded me of how uncomfortable I …

Seth Godin relates a story about breakfast on his blog. Except its not about breakfast but about how compromise insidiously erodes your intent and how …

Sensemaking is described as how we make sense of the world so we can act meaningfully in it. One of the ways we make sense …

One of the concepts of Appreciative Inquiry is to identify the positive deviants in a system and to find out what it is they are …

I was reminded earlier this week of an event in 2000 when I was working for SMS consulting that demonstrated the dramatic and adverse impact …

Last week, I was sitting in a hotel room in Sydney with Shawn and Andrew following a workshop by Brenda Dervin: sense-maker extraordinaire. The workshop re-confirmed …

For centuries (until the 1950’s), scientists believed that the left side of our brains (the rational, analytical, logical side) was the crucial side; the side …

Shawn’s series of posts on finding expertise has reminded me of one of my favourite quotes: an anthropologist’s description of an agricultural North American tribe …