Author Archive

Getting management buy-in

Posted by  Mark Schenk —May 9, 2006
Filed in Anecdotes, Collaboration

The actKM list has a discussion underway to collect stories of how people have (either successfully or otherwise) tried to get management support for their …

Read More

New whitepaper – how to talk about knowledge management

Posted by  Mark Schenk —April 18, 2006
Filed in Collaboration

For years we have been listening to presentations, reading articles and working with organisations in the KM field and probably the only consistent theme is the lack …

Read More

Tapping into the right brain through sensemaking

Posted by  Mark Schenk —April 10, 2006
Filed in Communication

In January, I described Communities of Practice as ‘the right brain of the organisation’, and Shawn recently posted about the role of sensemaking in creating …

Read More

Little things make a big difference

Posted by  Mark Schenk —April 3, 2006
Filed in Business storytelling

In working with organisations using business narrative, one of the objectives is to identify a suite of interventions intended to move things in the desired …

Read More

Incubating communities of practice thru projects

Posted by  Mark Schenk —March 17, 2006
Filed in Collaboration

I was reminded last week that projects provide great opportunities to develop communities of practice.  No surprises really, with all that project time and effort …

Read More

Thoughts from Karl-Erik

Posted by  Mark Schenk —March 9, 2006
Filed in Collaboration

Karl-Erik Sveiby was one of the keynote speakers at the KM for Professional Services conference in Sydney last week.  I was fortunate to have dinner …

Read More

Its not about right or wrong..

Posted by  Mark Schenk —February 10, 2006
Filed in Business storytelling

We collected an anecdote and used it in a document, and the document came to the attention of senior management. We were advised that the …

Read More

All models are wrong…

Posted by  Mark Schenk —January 31, 2006
Filed in Communication

I am a regular reader of the AOK-Forum list hosted on Yahoo!  A recent post had links to a series of fascinating diagrams.  One of …

Read More

Disappearing Yahoo! groups

Posted by  Mark Schenk —January 25, 2006
Filed in Collaboration

My holiday at the beach last week was interrupted by the news that the actKM Forum discussion group, of which I am currently the Convenor, …

Read More

Most Significant Change

Posted by  Mark Schenk —January 14, 2006
Filed in Business storytelling

Most Significant Change is a narrative-based evaluation technique that has been used extensively in program evaluation in social change applications.  Shawn and I had an enjoyable …

Read More