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Years
Maxine McKew tells three anecdotes
People vote for politicians based on the emotions they generate not the intellectual merits of their policies.1 And emotion is generated by the stories we …
Read MoreLet’s be proactive with organisational storytelling
Stories are created in organisations whenever something remarkable happens, and people love to remark on how leaders react under pressure because the way anyone reacts …
Read MoreLetting go
I was waiting for a flight the other day and I happened to catch 5 minutes of a surfing documentary featuring Kelly Slater, 8 times …
Read MoreName badges as conversation starters
Graham Harvey in his book ‘Seducing the Vigilante Customer ‘ tells of his experience in a restaurant. “Even though I sort of half guessed what …
Read MoreCollaboration conditions
I was having a conversation last week about how easy it is to rob people of the permission to collaborate. Examples were provided of how …
Read MoreWhy don’t they just follow the procedure?
On 29-30 August, a USAF B-52 bomber mistakenly armed with six nuclear tipped cruise missiles, flew from Minot, North Dakota to Barksdale Air Force Base …
Read MoreClient relationships – getting a helping hand
We are lucky to have many terrific clients that we love working with. Here’s an example of a strong client relationship.
Read MoreMaister on Trust
David Maister has an excellent podcast series. Some time ago I listened to his podcast on earning trust and the useful way he provides to …
Read MoreDreadful managers
How do they get away with such appalling behaviour? I’ve seen some dreadful displays by managers who seem to revel in the power and forgetting …
Read MoreIBM software – social software for the enterprise
I used to work with Jimmy Kwang at IBM. He was a terrific supporter of the Cynefin Centre and I must say a terrific host. …
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