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I had a great day on Tuesday exploring a Community of Practice that has formed within a NSW local government council. This group call themselves …

For change to stick it’s often a good idea to find where things are working and then figure out how to get those successful behaviours …

Are you tired of reading blog posts? For a change how about just listening about storytelling? Makes sense really. I recorded this podcast for a …

Why do you remember some people and completely forget others? In February 2008 I ran some some sessions for a client at a site in …

I remember this day clearly. I’d been working at IBM for a few years running the KM practice and I decided I should move into …

Here is a nice little story from CEO of Nike, Mark Parker.

You know the feeling. You are waiting in a cafe for a meeting and its 10 minutes past the agreed time…am I in the right …

Our mind is full of beliefs, assumptions and values which affect what we do and how we do it. Much of what we assume comes …

Dave Bruebeck, the jazz virtuoso, once said “there is no mistake if you can resolve it.” I was reminded of this quote when Steve Hopkins …

Every company wants to tell a compelling strategic story that conveys the essence of what they’re about. If it’s a success their customers and employees …