Blog

Just a small thought for the day. I was chatting to the knowledge manager for a large Defence contractor today and he mentioned he’s having …

I had coffee with my friend Trevor Moore yesterday and we got talking about a system implementation he’s involved in. It’s a large project affecting …

We are very pleased to announce the release of a little eBook we have been working on called The Ultimate Guide to Anecdote Circles. Our …

Here is an anecdote from a senior executive from our recent survey which I just had to share. I’ve posted about the 5 ways in which stories are …

Bob Sutton has a terrific post describing how Cedars-Sinai Medical Center got all their doctors to wash their hands. His main source for the post is …

I recently heard a presentation that mentioned the truism ‘if you can’t measure it you can’t manage it’. It reminded me of how uncomfortable I …

A mining company just finished a traditional values exercise. You know the one, it ends up with a bulleted list of single words like integrity, …

I met with Rick Davies this week. He’s in Melbourne visiting his family and doing some work for Oxfam. We talked about the Zahmoo project and …

I spent the afternoon with one our clients, a large multi-national, talking about the Most Significant Change pilot we’ve recently worked on together (perhaps one of …

John Smith tells an amusing anecdote about our conference call last week and makes some comments about conference calls and communities of practice.