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The best thing we could do for ourselves is reflect on the way we think. I read that in a book once (as a wisdom …

Another find from the filing cabinet clean up. This time an anecdote from Stewart Brand’s How Buildings Learn. This story was recorded by Brand from …

Yesterday I arrived home from a relaxing trip to Jervis Bay to enjoy Christmas with my family (sans computer). So today I couldn’t help myself …

People vote for politicians based on the emotions they generate not the intellectual merits of their policies.1 And emotion is generated by the stories we …

Stories are created in organisations whenever something remarkable happens, and people love to remark on how leaders react under pressure because the way anyone reacts …

I was waiting for a flight the other day and I happened to catch 5 minutes of a surfing documentary featuring Kelly Slater, 8 times …

Graham Harvey in his book ‘Seducing the Vigilante Customer ‘ tells of his experience in a restaurant. “Even though I sort of half guessed what …

I was having a conversation last week about how easy it is to rob people of the permission to collaborate. Examples were provided of how …

On 29-30 August, a USAF B-52 bomber mistakenly armed with six nuclear tipped cruise missiles, flew from Minot, North Dakota to Barksdale Air Force Base …

We are lucky to have many terrific clients that we love working with. Here’s an example of a strong client relationship.