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Registered Post is reliable system for getting important items from one place to another, right? Well read on – you might re-think your answer. Last …

This morning, Shawn and I compared recent airline lounge experiences. Mine went a like this On Monday morning I took my Mum to the airport …

In 2004 Drew Westen and his colleagues put together an experiment to see how people of a particular political persuasion (Democrat or Republican) make sense …

Most organisations I know have a set of stated values. You know what I mean, things like integrity, professionalism, respect for the individual. And in …

Here are some thoughts/experiences from last week regarding anecdotes, how to elicit them and story-telling Last Wednesday I listened to Alana, an Aboriginal lady, tell …

There’s a perception in business that stories are long and time consuming. “I don’t have time to tell a story. I’m just going to give …

In 1944 psychologists Fritz Heider and Marianne Simmel published a paper in The American Journal of Psychology. It was a simple idea. Make a film …

It took me a little while to work out what was happening. I snapped my first photo of the motor scooter with clip board attached …

I can’t remember who first said to me “you have two ears and one mouth, and you should use them in that proportion” but it …