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The Story Week is here! Over the next 5 days, we’ll be offering you 5 stories – some momentous, some more low-key – and we’re …

In 1993, as the co-founder of photographic library startup, I travelled to Los Angeles to check out one of America’s largest commercial photographic collections. Remarkably …

A few weeks ago my youngest daughter was kidnapped by her school bus driver. Actually it wasn’t just my daughter, it was every child on …

On that day when Adelaide’s temperature reached 46.7C I was running a workshop for the spatial modelling and drafting community of practice. Their ritual is …

Google and P&G are both known for their innovation capabilities and strict internal policy. Driven by market forces, they made an exception. They swapped about …

Many posts ago, we shared the example of the Ritz Carlton demonstrating that ‘A company that values customer service should be teeming with customer service …

When I was at IBM leading the software services group in Melbourne I suggested in one of our leadership meetings that we should introduce a …

Driving to Sydney yesterday I heard the ABC news describe how Justice Michael Kirby had delivered a speech on the topic of love to a …

A discussion thread on the Australian Facilitator’s Network (AFN) list highlights a collaborative behaviour we don’t seem to practice enough of and in a meaningful …

Humans have a strong sense of fairness. If two people are given a sum of money and one is asked to divide it and offer …