Archive for the ‘Anecdotes’ Category


KM in legal firms

Posted by  Shawn Callahan —September 13, 2005
Filed in Anecdotes

Joy London at excited utterances writes one of the best legal KM blogs around, and Joy, a New Yorker, seems to have an interest in Australia. Joy reports on a recent survey conducted by the recruitment agency, Mahlab, noting, among other things, that salaries for knowledge managers in legal firms are pretty healthy—$A140–250K for a National […]

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Stories that explain while creating, maintaining and legitimising behaviour

Posted by  Shawn Callahan —May 2, 2005
Filed in Anecdotes

On my walk with Darren this morning I was being the proud parent recounting last week’s parent-teacher night and telling him how well my eldest daughter is doing academically. Being the father of two daughters I was mindful of the importance of balancing my praise between my girls so I made a point of also recognising my youngest for getting […]

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Spare Parts Puppet Theatre

Posted by  Shawn Callahan —April 18, 2005
Filed in Anecdotes

I spent last week in Fremantle, Western Australia, working with the folks at Spare Parts Puppet Theatre. They are a great bunch who’ve, over the last 8 years, turned their theatre into on of the most loved and frequented theatres in Western Australia. I helped them out in developing a knowledge map in preparation for a new […]

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Hearing, or not hearing, what you expect

Posted by  Shawn Callahan —March 18, 2005
Filed in Anecdotes, Employee Engagement

My friend Michelle turned 30 a couple of weeks ago and we all went to her house for a BBQ. I got talking to her sister who told me she was learning Chinese. She was amused to find that if she attempted to speak the language to her Chinese-speaking (mandarin) friends they had no idea what […]

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Disappointing implementations and rebuilding trust

Posted by  Shawn Callahan —March 17, 2005
Filed in Anecdotes

Yesterday I presented at the 11th Annual Electronic Documents & Records Management conference (on change management) and heard a remarkable presentation by Chris Scullin from Department of Education, Science and Training. Chris recounted the initially unsuccessful implementation of their electronic records management system (it appeared to be implemented as a technology solution) and how the users […]

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Social network analysis redefines expertise location systems

Posted by  Shawn Callahan —December 13, 2004
Filed in Anecdotes

When I joined Lotus in 1999 I was whisked off to Boston to attend pre-release training for a new software product code named ‘Raven’. Raven later became ‘Lotus Discovery Server’, and joined a new breed of products called ‘expertise-location software’. These systems trawled through an organisation’s documents and emails to create a directory of topics […]

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cc or die

Posted by  Shawn Callahan —December 3, 2004
Filed in Anecdotes, Culture

I heard the following anecdote the other day: ‘When I arrived I was told I should put every in writing as an email. This didn’t make sense to me and was contrary to how I normally worked, so I kept relying on conversations to get things done–at least until I was burnt the first time. […]

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