Archive for the ‘Communication’ Category

The Chief Knowledge Officer’s first speech

Posted by  Shawn Callahan —May 7, 2006
Filed in Communication

David Maister has just written an example speech for a new Marketing Director starting out in a law firm. It occurred to me that a …

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Keeping the momentum going after an open space

Posted by  Shawn Callahan —May 5, 2006
Filed in Anecdotes, Communication

A few months ago I facilitated an open space session for a group of knowledge coordinators working in a government agency. We spent the day …

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Building in deeper conversations in what we do

Posted by  Shawn Callahan —May 2, 2006
Filed in Communication

Denham Grey says: In a world of information and knowledge, the key process for business is conversation. At the same time we never seem to have time …

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Evaluating the soft stuff

Posted by  Shawn Callahan —April 24, 2006
Filed in Communication

Decision-makers are under increasing pressure to justify their decisions and then account for their success (or otherwise) to a variety of stakeholders. Evidence-based management (1) …

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The problem with Wayne Gretzky’s puck advice

Posted by  Shawn Callahan —April 22, 2006
Filed in Communication

Last week we were talking about metaphors used in organisations and how they affect they way people think, and act. One popped up which got me …

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Connecting People: How to Foster and Harness Your Organisation’s Connectors

Posted by  Shawn Callahan —April 14, 2006
Filed in Communication

I wrote this article with Stewart Forsyth from FX Consultants. Stewart and I have done a few projects together in New Zealand and it is …

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GAP Forum and increasing links in a social network

Posted by  Shawn Callahan —April 14, 2006
Filed in Communication

I was invited to attend the GAP Forum on Leveraging Networks in Business last week and caught up with some old friends like John Finnigan and …

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Tapping into the right brain through sensemaking

Posted by  Mark Schenk —April 10, 2006
Filed in Communication

In January, I described Communities of Practice as ‘the right brain of the organisation’, and Shawn recently posted about the role of sensemaking in creating …

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Silencing the facilitator – looking at facilitator turn taking

Posted by  Andrew Rixon —April 9, 2006
Filed in Communication

An interesting and thought provoking post by Johnnie Moore on Trust, Control, Power, Silence. I’ve been reflecting a lot on the notion of silence in …

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3 big problems for social network analysis

Posted by  Andrew Rixon —April 7, 2006
Filed in Communication

You’ve probably noticed that Social Network Analysis is experiencing a surge in popularity. As a result many organisations are likely to invest significant time, effort …

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