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I was re-reading the Most Significant Change Guide developed by Rick Davies and Jess Dart today (their manual is an excellent resource available freely on …

When it comes to being an effective fire fighter, fire science has come up with the fire triangle. The fire triangle is a simple model …

Oscar Wilde once remarked, “there was no fog in London before Whistler painted it.” Wilde was referring to Whistler’s, Chelsea Wharf, and making the point that …

For some time now we have wondered whether organisations may be starting to lose their humanity. Maybe its a good question whether they ever had …

A tiny thought but potentially quite practical. Organisations have a mission, right? They have values. Dull, boring, lifeless. No one cares about the organisation’s stated mission or …

Andrew says we should be more comfortable with not knowing and I have to admit I don’t entirely know what he means. 🙂 This post …

Design Observer has republished an article by Michael McDonough listing the top 10 things they never taught Michael in design school. Design is a fundamental capability …

Shawn’s series of posts on finding expertise has reminded me of one of my favourite quotes: an anthropologist’s description of an agricultural North American tribe …

There are two common assumptions made in expertise location approaches which we should not be taken for granted: expertise resides with an individual; and once you’ve …

Last week I ordered Conversation: A History of a Declining Art by Stephen Miller from Amazon. I’d heard the author interviewed by Phillip Adams on …