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Why does Google work? Because on the internet people link between sites. Popular sites are popular probably because they are relevant and more people link …

“Not everything that can be counted counts, and not everything that counts can be counted.” When Einstein uttered these words little did he know that …

I was reading Ambient Findability this morning at breakfast and found this law posited by Calvin Mooers in 1959. An information retrieval system will tend …

I was just reading Steve Denning’s latest newsletter and I noticed that he has picked up on the importance of story-listening in his latest book. …

A few posts ago I described how you can delegate tasks in a way that informs people with what they need to know to do …

Who said we were rational beings? Here is a multitude of cognitive biases we are all subject to such as the information bias (the tendency …

Our friend and colleague Amanda Horne sent us an e-newsletter with an essay about a brilliant networker called Catherine Fitzgerald. The essay describes some of …

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …

I might have mentioned a few posts ago that we are currently helping a government department develop a staff induction program for their Aboriginal employees. …

This week I have been talking to people about foundational stories and how they are important for reinforcing the core vales and direction for everyone …