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Don Cohen reminds us of the power of telling stories in organisations by retelling the story about NASA’s Jet Propulsion Labs regular storytelling sessions. More …

Susan Heathfield suggests a facilitated process to conduct a simple training needs assessment. The basic steps to Susan’s approach look like this (she explains them …

If you are unsure of the power of narratives read the restorative justice story in Malcolm Gladwell’s latest New Yorker piece. The article introduces some …

In working with organisations using business narrative, one of the objectives is to identify a suite of interventions intended to move things in the desired …

A book that has found its way into my den as a result of our reflective practice on the language of facilitation is Metaphors we …

Malcolm Gladwell’s post on a quick and dirty way of picking winning NBA Knicks teams got me thinking about other helpful heuristics. In particular I …

There are many ingredients which make a successful anecdote circle, but one that eclipses all others is the level of trust that can be fostered …

An anecdote circle resembles a focus group except it’s designed to elicit people’s stories—their real life experiences—rather than opinions. The role of the anecdote facilitator …

We collected an anecdote and used it in a document, and the document came to the attention of senior management. We were advised that the …

Here at Anecdote we mostly capture stories using anecdote circles recording what’s said on digital audio. But this is not the only way for people to …