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David Maister has inspired me to copy one of his blog practices; thanking everyone who contributes to the online conversation occurring on the blog. So …

A tiny thought but potentially quite practical. Organisations have a mission, right? They have values. Dull, boring, lifeless. No one cares about the organisation’s stated mission or …

I was on a conference call on the weekend discussing Steve Denning’s book, The Leader’s Guide to Storytelling, with the CP Square guys. In chapter …

I’ve always has an admiration for anyone who can display complex information simply. This is why Edward Tufte’s books, like Envisioning Information, are among my favourites. …

Everyone can benefit from finding and telling better stories. Don’t be confused in thinking, however, that telling stories means regaling an audience with your latest …

Dave Snowden has officially started blogging. I’d keep an eye on this site as Dave is renowned for his unique style and new perspectives on …

I remember a great story told by Margaret Wheatley about how the US Federal Aviation Authority successfully landed all the planes in US airspace on …

Andrew says we should be more comfortable with not knowing and I have to admit I don’t entirely know what he means. 🙂 This post …

Free Access to the public from July 4th to August 4th, in celebration of Project Gutenberg’s 35th Birthday World eBook Fair.

Ford Harding has written two useful articles on using anecdotes to overcome common selling challenges. In Harding case he’s focussed on professional firms but the suggestions hold …