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I noticed this call to bloggers on Technorati today and because I’m interested in how people conduct online surveys (we’re running one at the moment …

There are two common assumptions made in expertise location approaches which we should not be taken for granted: expertise resides with an individual; and once you’ve …

I just noticed this news item over at Harold Jarche’s blog describing how anthropologist Anne Irwin spent time collecting stories in the field with the Canadian …

Nancy White points us to a beautifully simple intervention for reducing flaming in an online forum; pre-populate the text box where you write your message with …

Andy Crabtree has written a short article on how to use ethnography to design IT systems. It reminded me of the time, in 2004, when …

It’s hard to know what your colleagues know unless you ask them. A simple method is to erect a pin board in your department, section …

There often comes a point in the life of a community of practice when the group really benefits from creating tangible things designed to improve …

Last week I ordered Conversation: A History of a Declining Art by Stephen Miller from Amazon. I’d heard the author interviewed by Phillip Adams on …

We’ve spoken about anecdote circles a bit on this blog (here, here and here) and people have asked us how they can get started with using …

Just found a excellent online service provided by the National Library of Australia which allows you to search all Australian library catalogues. It’s called Libraries …