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How a restaurant uses stories to keep staff motivated
A simple yet effective use of stories is to get staff to recount experiences of success (perhaps using an anecdote circle) before facing the new …
Read MoreFocus, focus, focus – the big four
Paradoxically, one of the dangers of specialising in the practical application of narrative techniques is their wide applicability; sometimes the people who might be interested …
Read MoreKurtz and Snowden on inter-organisational learning networks
Cynthia Kurtz and Dave Snowden have written a thought provoking chapter on inter-organisational learning networks. I’ve seen their ideas develop over the last few years …
Read MoreTesting your company’s ethics-sensitivity
I was chatting to a HR Manager from a financial services firm this week and he told me this story about a workshop a management ethicist ran …
Read MoreTurning information security upside down
Just a small thought for the day. I was chatting to the knowledge manager for a large Defence contractor today and he mentioned he’s having …
Read MoreSocial network perspective of knowledge-retention strategies
Salvatore Parise, Rob Cross and Tom Davenport have teamed up to write an article for Sloan Management Review titled: Strategies for Preventing a Knowledge-Loss Crisis. …
Read MoreFacilitating a workshop of 90 futurists
Last week I faciliated a workshop of 90 futurist gathered together for The Australian Foresight Conference. The organisers were keen to harness the energy created …
Read MoreCelerity IT is looking for a Senior Business Analyst with Business Narrative skills
This job for a senior business analyst in Dallas was advertised on Monster today. Analyze business functions and document high quality functional requirements. The documentation …
Read MoreThe new science of change
I enjoyed reading this article this morning on some of the neuroscience behind change and some of the practical approaches you might adopt armed with …
Read MoreWhat I believe about learning
I was thinking this morning about what I believe about learning. Some of the things that sprang to mind include: people don’t think they’ve learned …
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