Blog

For some time now I’ve been advocating what I call ‘action-oriented communities of practice.’ The model is described here and it’s in use by a …

I had coffee with my friend Trevor Moore yesterday and we got talking about a system implementation he’s involved in. It’s a large project affecting …

We are very pleased to announce the release of a little eBook we have been working on called The Ultimate Guide to Anecdote Circles. Our …

Steven Pinker says: “Cognitive psychology has shown that the mind best understands facts when they are woven into a conceptual fabric, such as a narrative, …

I have a confession. I love stationery. Dave Snowden calls it the stationery gene and I’m sure it’s firmly embedded in my DNA. So I’ve …

Nancy and I facilitated a workshop this week for the Victorian Public Sector Continuous Improvement Network (VPSCIN) where we explored the relationship between communities of …

We’ve been helping a few organisations with knowledge strategies lately and discovered the power of knowledge strategy tag lines. This idea first came to us while we were …

I’m on route home from Florence (at Heathrow) and I just wanted to get down some thoughts about the Prato Dialogue I’ve just attended. Eight …

Dave Snowden has written an excellent post warning of the dangers of simply looking at the past and attempting to apply, without adaptation, what happened then to …

Bob Sutton has a terrific post describing how Cedars-Sinai Medical Center got all their doctors to wash their hands. His main source for the post is …