Author Archive


KM is change – and how to do it with stories

Posted by  Shawn Callahan —February 21, 2009
Filed in News

Here is my presentation from the Ark KM for the Experienced Practitioner. I have to admit that it probably doesn’t make too much sense without the commentary and the note are not the best but happy to answer any questions. KM is change – and how to do it with stories View more presentations from […]

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How to segue to a story

Posted by  Shawn Callahan —February 17, 2009
Filed in Business storytelling

When I teach storytelling techniques I’m often asked, “So how do I insert my story into the conversation?” The funny thing is we are all doing it all the time. We are mostly telling each other stories about what happened or what will happen. It’s only when we become self-conscious of our storytelling efforts that […]

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Communities and networks connection

Posted by  Shawn Callahan —February 16, 2009
Filed in Collaboration, News

Tomorrow is the big launch. Nancy White has been toiling away with Tony Karrer to develop a dynamic website that aggregates community and network blogs. Tony is the technical wiz behind the site and there are plenty of ways to discover new and interesting information about one of the topics I love: communities of practice. […]

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Toning up your brain

Posted by  Shawn Callahan —February 8, 2009
Filed in Communication

For years the field of neuroscience, much like the field of management, has been held back by a metaphor: the brain is a computer (machine) with each part playing a specific role. If one part of the machine (your brain) is destroyed it’s impossible to fix. The Brain That Changes Itself (by Norman Doige) is […]

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Community of practice paper featured in Insightory

Posted by  Shawn Callahan —February 7, 2009
Filed in Collaboration, News

Just to let you know that my paper on tacit knowledge and communities of practice has been featured on

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Assessing the health of a community of practice using net promoter score

Posted by  Shawn Callahan —February 3, 2009
Filed in Collaboration

It’s a simple idea: if you have more promoters than detractors you can expect your business to thrive. This is the basis of the Net Promoter Score, a metric to give you a sense of how well your business is going. When I first learnt about this single-question metric I was sceptical but then I […]

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I’m giving a talk on collaboration and your invited

Posted by  Shawn Callahan —January 23, 2009
Filed in Collaboration, News

For years software vendors and consulting firms have been developing SAP software components for NSW government agencies and on-selling the same software to numerous other NSW government agencies. These practices are only possible in an environment where the government agencies do not collaborate. In 2008 these agencies got together to share how they were using […]

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A fun day at TEDx Melbourne

Posted by  Shawn Callahan —January 18, 2009
Filed in Communication

Yesterday I spend the day with 40+ other TED enthusiasts at Monash Uni watching and discussing TED videos. We believe it was the first independent TED event in the world. Lot’s of interesting people there including presentation guru, Les Posen, who has just returned from MacWorld after giving a two-day workshop on a cognitive perspective […]

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London workshop update

Posted by  Shawn Callahan —January 15, 2009
Filed in Events

Dates and costs for the London workshops this June have been announced. Check out the workshop details here.

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For job hunters—finding and telling better stories

Posted by  Shawn Callahan —January 13, 2009
Filed in Business storytelling, Communication

More people will be looking for jobs this year. Sadly unemployment is rising. Getting a job interview will be tough so it will be doubly important to make the best possible impression as the interviewer pokes and probes to get an idea of who you are and whether you’ll fit in. Job interviewers these days […]

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