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How I used a story spine
Viv McWaters has just posted an example of a story spine which reminded me of how we are using story spines in our sensemaking workshops. …
Read MoreCognitive biases
Who said we were rational beings? Here is a multitude of cognitive biases we are all subject to such as the information bias (the tendency …
Read MoreHave the large consulting firms trained us to do knowledge strategies the wrong way?
I just returned from a week’s holiday at Mossy Point in NSW and as usual I had a pile of books I was going to …
Read MoreData, Information, Knowledge: a sensemaking perspective
The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …
Read MoreIt’s only afterwards that it becomes anything like a story
I read this lovely quote in the following paper, Petranker, J. (2005) ‘The When of Knowing’, The Journal of Applied Behavioural Science, vol. 41, no. …
Read MoreOne of the many forces driving the need for knowledge retention practices
The ‘up or out’ policy is well known in consulting firms like McKinsey & Company. If you are not promoted in 5 years to partner …
Read MoreThree types of collaboration
Nancy White and I have been working on a project to help our client enhance their collaboration practices. In the process we’ve identified three types …
Read MoreThe art of editing a story for emotional impact
I wont say much at all here except go read this post by Les Posen (and definitely watch the YouTube video). It features a Welshman …
Read MoreThe difficulty in being the expert interpreting a story
Scientific American.com has an amusing piece by Steve Mirsky that highlights one of the reasons why experts shouldn’t attempt to interpret stories—there are many truths …
Read MoreDistributed teams and the bane of time zones
Lynda Gratton at MITSloan has written a short article of some factors that might affect the performance of a distributed team. I’m a little sceptical …
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