Author Archive

Sharing how to do things

Posted by  Shawn Callahan —November 20, 2006
Filed in News

I discovered Instructables today. A web site for sharing ‘How To’ advice. Imagine if organisations had a similar capability. It is interesting how many entries …

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4 ways to use your time more effectively

Posted by  Shawn Callahan —November 18, 2006
Filed in Insight

Wherever I go I hear the same thing, “I’d love to do it, but we just don’t have enough time.” ‘It’ is anything they know …

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James Webb Young’s technique for producing ideas

Posted by  Shawn Callahan —November 16, 2006
Filed in News

Darren Woolley over at P3 put me onto this little book that was first published in the 1940s called A Technique for Producing Ideas. Here …

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Reminiscence work – ways to collect stories

Posted by  Shawn Callahan —November 14, 2006
Filed in Business storytelling

A couple a weeks ago we released our guide to anecdote circles and it has been extremely popular. We tried our best to give an …

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The lure of numbers–employee engagement is good for business

Posted by  Shawn Callahan —November 13, 2006
Filed in Employee Engagement

Gallup has done a survey of 1000 US employees investigating the relationship between engaged employees and innovation. At first glance it seems impressive. There are …

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Arthur Shelley’s Organisational Zoo

Posted by  Shawn Callahan —November 13, 2006
Filed in Fun

Metaphors are powerful for understanding what makes people really tick. Forget asking people what they think about a situation; ask them what comes to mind …

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Measuring knowledge work – when measures become targets

Posted by  Shawn Callahan —November 13, 2006
Filed in Employee Engagement

The whole fraud is only possible because performance metrics in knowledge organizations are completely trivial to game. Joel on Software Joel demonstrates a weakness of …

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Running our communities of practice workshop in Hong Kong

Posted by  Shawn Callahan —November 11, 2006
Filed in Collaboration

I’m planning to be in Hong Kong for the The 3rd Asia-Pacific International Conference on Knowledge Management (11–13 December) and as part of the conference …

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How a restaurant uses stories to keep staff motivated

Posted by  Shawn Callahan —November 10, 2006
Filed in Business storytelling

A simple yet effective use of stories is to get staff to recount experiences of success (perhaps using an anecdote circle) before facing the new …

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Focus, focus, focus – the big four

Posted by  Shawn Callahan —November 9, 2006
Filed in Business storytelling

Paradoxically, one of the dangers of specialising in the practical application of narrative techniques is their wide applicability; sometimes the people who might be interested …

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