Archive for the ‘Culture’ Category

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Generation WE

Posted by  Shawn Callahan —November 2, 2008
Filed in Communication, Culture

One simple behaviour to improve collaboration

Posted by  Shawn Callahan —October 23, 2008
Filed in Collaboration, Culture

From talking with people who are trying to improve their collaboration capability, I’m detecting a scepticism with the practice of getting your team or community together to decide, up front, how they will behave and treat each other. The feeling seems to be, “we can spend time talking about our agreed behaviours but then something […]

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Context is king

Posted by  Shawn Callahan —September 10, 2008
Filed in Culture, Selling

In case there are still people out there who believe we act as rational decision makers, take this scenario. You’re in a shop to buy a new ipod and you hear from a friend that two blocks down the street you can get the same one $50 cheaper. Do you go? Yes. Of course. It’s […]

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Trust creating behaviours

Posted by  Shawn Callahan —July 24, 2008
Filed in Culture

I went to KM Australia this week and the issue of trust was mentioned many times. I noticed, however, that very few people went beyond generic statements like trust is essential for knowledge sharing, trust is the bandwidth of communication etc. I find these high-level statements unhelpful in practice and so I suggested to the […]

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Recognition, praise, credit

Posted by  Shawn Callahan —June 30, 2008
Filed in Culture

“Credit is infinitely divisible. Give it away every chance you get, and there’s always plenty left for you.” Don Berwick, Head if Institute of Healthcare Improvement 100,000 lives campaign (I see it is now 5 million lives), quoted in Influencer p 164. praise, recognition, feedback

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Criteria for implementing initiatives in a complex space

Posted by  Shawn Callahan —May 16, 2008
Filed in Culture, Insight

Dave’s written a excellent post on how to make progress in a complex environment. It’s excellent because it comes at a time when I’m working with a client where their staff have come up with a range of initiatives yet there is a feeling among some of the project members that the initiatives wont make […]

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Lessons from Lewis & Clark—a new white paper is coming

Posted by  Shawn Callahan —May 15, 2008
Filed in Business storytelling, Culture

David Drake and I have written a new white paper describing a narrative approach to successful organisational change. We’ve built on our three journeys metaphor, which you might remember was inspired by the epic exploration of the the US West by Meriwether Lewis and William Clark. Apart from describing the three journeys we’ve drawn a […]

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Footprints in time

Posted by  Mark Schenk —April 8, 2008
Filed in Culture, Events

Chandni and I have just returned from the official launch of Footprints in Time, a longitudinal study of indigenous children designed to identify the things that contribute to indigenous children growing up to be strong and resilient. The project has been four years in the gestation, and it was launched by Jenny Macklin, Minister for […]

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Making a difference

Posted by  Daryl Cook —February 19, 2008
Filed in Communication, Culture

I know we keep harping on about this, but little things can make a big difference! Here’s an inspiring Indian public announcement showing a great example:

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Why sensemaking is vital

Posted by  Shawn Callahan —January 14, 2008
Filed in Anecdotes, Culture

I was listening to Melvyn Bragg’s radio program, In Our Time , this morning on my iPod. The topic was Albert Camus. In discussing his novel, The Stranger, one of the distinguished panellists felt that Camus was suggesting that meaning is not pre-inscribed in the world around us and we are continuously seeking meaning in […]

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