Archive for the ‘Culture’ Category

Using stories to reveal valuable insights in an organisation

Posted by  Shawn Callahan —March 22, 2018
Filed in Communication, Culture

Leaders are often shielded from underlying issues in a company. This technique uses stories to get right underneath the surface and reveal valuable insights

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The power of stories: a legal performance-enhancing substance

Posted by  Mark Schenk —December 20, 2017
Filed in Business storytelling, Culture, Leadership Posts

The power of stories helped lead the Richmond Football Club from a horror AFL season in 2016, to a premiership in 2017. Find out why stories worked here:

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Untangle messy people issues through story listening

Posted by  Indranil Chakraborty —October 30, 2017
Filed in Business storytelling, Culture

Problems often occur when we try to solve people issues with the same approaches we use for machines or markets. Here’s how story listening can assist.

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Holidays as sources of business stories

Posted by  Udi Nachshon —October 2, 2017
Filed in Anecdotes, Business storytelling, Culture

Everyone has a tale to tell from their holidays, but turning those anecdotes into business stories takes skill. Learn how to do it here:

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Storytelling tips you can try: Customer service is also about the invisible people

Posted by  Shelley Fenech —September 18, 2017
Filed in Anecdotes, Culture, Insight

We should be mindful of how our customer service affects not only those in front of us, but also those we haven’t thought of. Learn from Gandhi’s example:

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The confirmation bias driving our behaviour

Posted by  Mark Schenk —September 8, 2017
Filed in Anecdotes, Culture, Insight

Confirmation bias affects us all. Hidden assumptions can cost dearly when it comes to tackling complex issues in business and society. Learn more here:

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Storytelling tips you can try: the importance of fitting in

Posted by  Shelley Fenech —September 1, 2017
Filed in Anecdotes, Business storytelling, Culture

Imagine you’re trying to help people understand that it’s important to dress for the job that you want. You might tell people this story.

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Anecdotes are the pixels of your culture

Posted by  Mark Schenk —August 25, 2017
Filed in Anecdotes, Business storytelling, Culture

Like the bulk of an iceberg hidden below the water, the stories shaping your culture may not be fully visible. What stories are shaping your organisation?

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Tell me a story: How accountants can harness the power of storytelling

Accountants can use storytelling to better engage, and inform, their audiences and become better business partners. Learn from the examples in this post.

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Book Review of Team of Teams: New Rules of Engagement for a Complex World

Posted by  Shawn Callahan —August 10, 2017
Filed in Collaboration, Communication, Culture, Employee Engagement

Full of stories about the operations General Stanley McChrystal’s task force conducted in Iraq, this book is great inspiration for change. Find out more.

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