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Leaders are often shielded from underlying issues in a company. This technique uses stories to get right underneath the surface and reveal valuable insights

The power of stories helped lead the Richmond Football Club from a horror AFL season in 2016, to a premiership in 2017. Find out why stories worked here:

Problems often occur when we try to solve people issues with the same approaches we use for machines or markets. Here’s how story listening can assist.

Everyone has a tale to tell from their holidays, but turning those anecdotes into business stories takes skill. Learn how to do it here:

We should be mindful of how our customer service affects not only those in front of us, but also those we haven’t thought of. Learn from Gandhi’s example:

Confirmation bias affects us all. Hidden assumptions can cost dearly when it comes to tackling complex issues in business and society. Learn more here:

Imagine you’re trying to help people understand that it’s important to dress for the job that you want. You might tell people this story.

Like the bulk of an iceberg hidden below the water, the stories shaping your culture may not be fully visible. What stories are shaping your organisation?

Accountants can use storytelling to better engage, and inform, their audiences and become better business partners. Learn from the examples in this post.

Full of stories about the operations General Stanley McChrystal’s task force conducted in Iraq, this book is great inspiration for change. Find out more.