I’ve been keeping my eyes open for something entertaining to read on a long plane journey. I’m a fast reader and easily bored so the usual fare at airports barely lasts until I am flying over the West Australian coast. That leaves about another 20 hours of flying time to fill. So wandering past the […]

Most of our work here at Anecdote involves working with tacit knowledge. But it is clear that there is a broad understanding about what’s meant by the phrase. In the knowledge management world there are two camps: one that believes tacit knowledge can be captured, translated, converted; and the other that highlights its ineffable characteristics. […]

Well, Daryl’s arrival on the scene at Anecdote has really put the pressure on me now he has published his maiden blog post. Here I’ve been for several months and nothing from me but a deafening silence. For people who have actually met me this is entirely out of character. I have opinions on everything […]

When you’re steeped in a discipline like knowledge management you start to assume that everyone knows about techniques like After Action Reviews and Peer Assists. Of course this is untrue. Steve Dale over at Dissident has discovered this neat Flash animation that describes the peer assist process. I particular like the idea of rotating peer […]

This looks really interesting: Expertise is about more than evidence. It is also about judgement and wisdom. Our argument is not that we should reject the received wisdom in favour of the wisdom of crowds. But we need to go beyond a simple model of ‘evidence-based policy.’ Drawing on recent case studies and research with […]

Here’s a good idea. A neat compilation of a range of visualisation techniques arranged in the form of a periodic table. I was checking out all the different examples by rolling my mouse over each ‘element’ and then notice this one titled ‘knowledge map’. Hmmm, of all the knowledge maps I’ve helped organisations create, they’ve […]

Wherever I go I hear the same thing, “I’d love to do it, but we just don’t have enough time.” ‘It’ is anything they know is important, and could make a difference, but they are totally overwhelmed with their current tasks. The thought of something else is just too much.

Dave Snowden has written an excellent post warning of the dangers of simply looking at the past and attempting to apply, without adaptation, what happened then to what is happening now. After reading Dave’s post jumped on a plane to Sydney and as I was rushing out the door grabbed Charles Handy’s Age of Unreason from my friend’s […]

Denham Grey has suggested a list of top KM principles. I’ve only included the headings here and encourage you to head over to Denham’s site for his full explanations. The principles include: Choose engagement over a repository Respect and appreciate the key role of trust & context Collect stories, use metaphor, ethnography and analogy to build […]

One of the concepts of Appreciative Inquiry is to identify the positive deviants in a system and to find out what it is they are doing that works. The Positive Deviance Initiative has put this approach to the test in development projects since 2002. The concept is to identify the things/people that are successful in […]