Archive for the ‘Insight’ Category

Storytelling tips you can try: Customer service is also about the invisible people

Posted by  Shelley Fenech —September 18, 2017
Filed in Anecdotes, Culture, Insight

We should be mindful of how our customer service affects not only those in front of us, but also those we haven’t thought of. Learn from Gandhi’s example:

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Storytelling tips you can try: Do you get in the wheelbarrow with your team?

Posted by  Shelley Fenech —September 14, 2017
Filed in Anecdotes, Employee Engagement, Insight

It’s easy to ask someone to do something difficult when it doesn’t affect us directly. Next time you ask, use this fantastic story to show your support.

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The confirmation bias driving our behaviour

Posted by  Mark Schenk —September 8, 2017
Filed in Anecdotes, Culture, Insight

Confirmation bias affects us all. Hidden assumptions can cost dearly when it comes to tackling complex issues in business and society. Learn more here:

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Storytelling with slides: meaning is inferred

Posted by  Shawn Callahan —September 7, 2017
Filed in Anecdotes, Business storytelling, Insight

When storytelling with slides to influence and persuade, think about the emotions you are conveying, then craft slides that amplify them. Here’s how.

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How One Mount Everest Expedition Impacted Two Lives

Posted by  Bharat Avalani —July 28, 2017
Filed in Collaboration, Insight

Johann Peries and Jayanthi Kuru-Utumpala set out to be the first Sri Lankans to climb Mt Everest. Learn what their story tells us about effort and success.

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Beat business jargon by using stories to counter smart-talk

Posted by  Tom Graves —March 2, 2017
Filed in Business storytelling, Insight

He looks the part; knows all the right business jargon; can quote chapter-and-verse from all the best-known practitioners. But is it all empty ‘smart-talk’?

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How to use story skills for great causes

Posted by  Shawn Callahan —February 14, 2017
Filed in Business storytelling, Insight

Read how Paul Costello uses story skills to counter negative stories and overcome racism in his work with government and non-profit agencies.

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How to capture stories using places and props

Posted by  Tom Graves —February 10, 2017
Filed in Business storytelling, Insight

Where are some of your story-places – where stories gather to tell themselves? What props do you use to get the stories to flow? Find some ideas here.

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Storytelling skills around the world: who can spot stories the best?

Posted by  Mark Schenk —January 18, 2017
Filed in Business storytelling, Insight

In 2011 we launched TheStoryTest.com to help people develop their ability to spot stories. Now armed with 6 years of data, we present the insights here.

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Getting things done with a Bullet Journal

Posted by  Shawn Callahan —June 17, 2016
Filed in Insight

Always on the lookout for good note-taking systems, I’m currently trying out a paper-based approach called the Bullet Journal. Here are my thoughts so far.

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