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A few months ago I facilitated an open space session for a group of knowledge coordinators working in a government agency. We spent the day …

Denham Grey says: In a world of information and knowledge, the key process for business is conversation. At the same time we never seem to have time …

Decision-makers are under increasing pressure to justify their decisions and then account for their success (or otherwise) to a variety of stakeholders. Evidence-based management (1) …

Last week we were talking about metaphors used in organisations and how they affect they way people think, and act. One popped up which got me …

I wrote this article with Stewart Forsyth from FX Consultants. Stewart and I have done a few projects together in New Zealand and it is …

I was invited to attend the GAP Forum on Leveraging Networks in Business last week and caught up with some old friends like John Finnigan and …

In January, I described Communities of Practice as ‘the right brain of the organisation’, and Shawn recently posted about the role of sensemaking in creating …

An interesting and thought provoking post by Johnnie Moore on Trust, Control, Power, Silence. I’ve been reflecting a lot on the notion of silence in …

You’ve probably noticed that Social Network Analysis is experiencing a surge in popularity. As a result many organisations are likely to invest significant time, effort …

There is a discussion on ActKM this morning about weak signals and Dave Snowden has relayed some observations he heard from Gary Klein this week which …