Archive for the ‘Communication’ Category
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Years
Perspectives on problem solving
Individuals and organisations have many ways of tackling problems. A paper ‘Describing 16 Habits of Mind’ describes the following perceptual orientations that one can take …
Read MoreWhy positive stories are important – The City of Port Phillip’s Non Crime Line
Are you more likely to be punished for taking risks at work or will you receive accolades? According to the Harvard psychologist Daniel Gilbert, your prediction depends …
Read MoreBooks that have influenced our business narrative technique
Over the last 2 years ago we’ve gained lots of practical experience in eliciting stories, helping people make sense of them and assisting people design …
Read MoreAccidental heroes
One of my favourite quotes is: “Where observation is concerned, chance favours only the prepared mind.” Louis Pasteur (1900) Sensemaking is about preparing one’s mind. …
Read MoreUnderstanding what we mean by interventions
Projects designed to improve things typically start by describing the desired result (behaviours, performance measures, work systems) closely followed by depicting the current situation. The change team …
Read MoreThe unconferencing meme resurfaces
Late last year I pulled together a few threads around the popular meme of unconferencing. Unconferencing is back with this post on How to DIY …
Read MoreA dangerous meme is building in the boardroom about blogging
“I hate paper and would never recommend my organisation use it because so many people just write absolute drivel using paper.” Sounds ridiculous? Well substitute …
Read MoreSquidoo lenses for Anecdote
Seth Godin put it nicely when he said that blogs are like watching a movie, if you are not there from the beginning it can …
Read MoreKnowledge sharing
Patrick Lambe over at Green Chameleon has written an interesting post which is half critique and half reflection. After getting down about a paper he …
Read MoreWe will work harder to find good news
Bad news travels fast and some argue that we learn best from our mistakes, but psychological research shows we will work harder, or a least …
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