Archive for the ‘Communication’ Category

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Using photos to jog memories

Posted by  Shawn Callahan —September 14, 2005
Filed in Communication

It seems everyone has a mobile phone with a camera in it these days. And digital cameras are as common as blades of grass on a footy field (it is nearly grand final day!). With all this pixel grabbing capability we should start using it to pictorially document our projects. Why? Because when you look […]

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The problems with a dotmocracy

Posted by  Shawn Callahan —August 31, 2005
Filed in Business storytelling, Communication

Have you ever used the technique we call a ‘dotmocracy’ to get a group to prioritise a set of ideas/initiatives/actions? Each person is given five sticky dots (red ones usually—the ones you find placed next to paintings in a gallery to denote they’ve been sold). Each dot-carrier is then invited to place any number of […]

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The smackdown model for learning makes sense

Posted by  Shawn Callahan —August 17, 2005
Filed in Communication

Kathy Sierra’s smackdown model for learning made me smile AND nod—what a great idea. I agree, we should be presenting multiple views rather than insisting there is one way forward. As Kathy argues, when we present two conflicting views people are encouraged to think and make up their own minds: learning occurs. While the smackdown metaphor of […]

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Barriers and attractors – the practicalities of words

Posted by  Shawn Callahan —July 8, 2005
Filed in Communication

I’ve had the good fortune to work with Dave Snowden and Cynthia Kurtz at IBM while we were developing approaches to designing interventions using barriers and attractors. In fact, at the time Dave and I had both developed separate, yet similar, approaches to intervention design: Dave’s was called ABIDE (Attractors, Barriers, Identity, Diversity/Dissent and Environment) and mine […]

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The role of metaphor in building an online community

Posted by  Shawn Callahan —June 22, 2005
Filed in Communication

Nancy White pointed me to this excellent post by Kathy Sierra which describes how the online community, javaranch, was built on the principle of members “being nice” to one another. That probably sounds a touch idealistic but highlights the issue of whether norms should simply arise or be nurtured in a direction? My experience suggests […]

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Businessweek is trumpeting blogs for business

Posted by  Shawn Callahan —April 23, 2005
Filed in Communication

There is a gradual awakening to how blogs might be used in business. Here is an article in Businessweek which provides a hosts of interesting facts and will bring you quickly up to speed on the blogosphere. A couple of quotes: Go ahead and bellyache about blogs. But you cannot afford to close your eyes […]

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How to identify a wicked (read complex) problem

Posted by  Shawn Callahan —April 22, 2005
Filed in Communication

Bill Godfrey has found, what I think is, a good list to help know whether you are dealing with a wicked (ie. complex) problem: The problem definition seems vague or keeps changing. The proposed solution creates a new, related problem. There are lots of meetings on the project but not much progress. There are a […]

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Finding good blogs is a social phenomena

Posted by  Shawn Callahan —April 20, 2005
Filed in Communication

Finding good blogs is difficult. It is much like finding new friends when you move to a new city: it takes time and effort. Today I had a look at del.icio.us to see who else was bookmarking my website and then I checked out what else they were bookmarking. Hey presto—I found some interesting new […]

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Podcasting is taking off but when will it make it into organisations?

Posted by  Shawn Callahan —April 19, 2005
Filed in Communication

Today’s Age has a article (requires free subscription) on Podcasting, the audio version of blogging, and suggests its adoption is outpacing its text-based cousin. While the numbers are still low—5000 podcasters in the US—the idea is exciting considering Polanyi’s idea: you know more than you can say and you will say more than you can write down. If it […]

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Internal blogs, taboo and organised dissent

Posted by  Shawn Callahan —March 28, 2005
Filed in Communication

Dennis Hamilton has written a short piece describing his experience blogging inside the firewall—he works for an architectural and engineering firm. Dennis mentions three issues which differentiate an internal and external blog: losing support for your blog (your ideas) can be career limiting; mentioning taboo subjects can be career limiting; and criticising your organisation can be career […]

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