Archive for the ‘Communication’ Category

Making better decisions in a complex world

Posted by  Andrew Rixon —November 27, 2005
Filed in Communication

A business that’s a hedgehog could go good to great, but a business full of hedgehogs could be a disaster. At least, that’s what I’m …

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Personal Knowledge Management

Posted by  Shawn Callahan —November 26, 2005
Filed in Communication

In an update on Personal Knowledge Management, Dave Pollard states the case for refocusing KM efforts away from the storing stuff in a central repository and …

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What do bank managers, pharmacists and salesmen all have in common?

Posted by  Andrew Rixon —November 23, 2005
Filed in Communication

Well, they did all just appear in a Roy Morgan survey of Professional Ethics and Honesty. But, the interesting thing is there seems to be a …

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How do you design your questions for a Social Network Analysis?

Posted by  Andrew Rixon —November 21, 2005
Filed in Communication

One of the key components to a social network analysis (SNA) is the designing of the questions. Here are some examples of some questions often used …

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Got conflict? Use the power law

Posted by  Andrew Rixon —November 18, 2005
Filed in Communication

Imagine this scenario of how conflict might arise in a group: You are facilitating a meeting. Everything is going great. During an action planning session …

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Facilitation is a fat word

Posted by  Andrew Rixon —November 17, 2005
Filed in Collaboration, Communication

Earlier this year Brian Bainbridge and I ran an open space event with a group of highly experienced facilitators exploring “Ways to even better NRM facilitation”. …

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What you’re not being told about unconferencing…

Posted by  Andrew Rixon —November 11, 2005
Filed in Communication

The unconferencing meme is currently being discussed here and here. One point I believe that needs to be raised is that unconferencing is not something that will naturally …

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Surprise in Social Settings

Posted by  Andrew Rixon —October 18, 2005
Filed in Communication

Two powerful ways of making sense (in a weickien way) are: Using frameworks to ‘frame’ data Getting people to explain and explore surprises The first technique of …

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Seth’s sensemaking on the web

Posted by  Andrew Rixon —October 17, 2005
Filed in Communication

You can think of the act of sensemaking as discovering the new terrain as you are inventing it. A man who is certainly mapping and creating …

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Sensemaking: mapping the terrain with one twist

Posted by  Shawn Callahan —October 16, 2005
Filed in Communication

Brian Arthur’s quote is a classic and I like the metaphor of sensemaking as mapping the terrain. I would add one twist which was introduced …

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