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Projects designed to improve things typically start by describing the desired result (behaviours, performance measures, work systems) closely followed by depicting the current situation. The change team …

Late last year I pulled together a few threads around the popular meme of unconferencing. Unconferencing is back with this post on How to DIY …

“I hate paper and would never recommend my organisation use it because so many people just write absolute drivel using paper.” Sounds ridiculous? Well substitute …

Seth Godin put it nicely when he said that blogs are like watching a movie, if you are not there from the beginning it can …

Patrick Lambe over at Green Chameleon has written an interesting post which is half critique and half reflection. After getting down about a paper he …

Bad news travels fast and some argue that we learn best from our mistakes, but psychological research shows we will work harder, or a least …

Thinking over how pervasive (and problematic?) the notion of control appears to be in organisations I was inspired to write a little piece around it. Here’s …

When it comes to Social Network Analysis (SNA) a common practice is to use centrality measures such as Betweenness (Bridgeness), Closeness and Degree. For instance, …

Last week I suggested we needed more techniques that fostered deeper conversations in business. Well here is a new resource which will help you get …

David Maister has just written an example speech for a new Marketing Director starting out in a law firm. It occurred to me that a …