Archive for the ‘Communication’ Category

The problem with Wayne Gretzky’s puck advice

Posted by  Shawn Callahan —April 22, 2006
Filed in Communication

Last week we were talking about metaphors used in organisations and how they affect they way people think, and act. One popped up which got me …

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Connecting People: How to Foster and Harness Your Organisation’s Connectors

Posted by  Shawn Callahan —April 14, 2006
Filed in Communication

I wrote this article with Stewart Forsyth from FX Consultants. Stewart and I have done a few projects together in New Zealand and it is …

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GAP Forum and increasing links in a social network

Posted by  Shawn Callahan —April 14, 2006
Filed in Communication

I was invited to attend the GAP Forum on Leveraging Networks in Business last week and caught up with some old friends like John Finnigan and …

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Tapping into the right brain through sensemaking

Posted by  Mark Schenk —April 10, 2006
Filed in Communication

In January, I described Communities of Practice as ‘the right brain of the organisation’, and Shawn recently posted about the role of sensemaking in creating …

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Silencing the facilitator – looking at facilitator turn taking

Posted by  Andrew Rixon —April 9, 2006
Filed in Communication

An interesting and thought provoking post by Johnnie Moore on Trust, Control, Power, Silence. I’ve been reflecting a lot on the notion of silence in …

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3 big problems for social network analysis

Posted by  Andrew Rixon —April 7, 2006
Filed in Communication

You’ve probably noticed that Social Network Analysis is experiencing a surge in popularity. As a result many organisations are likely to invest significant time, effort …

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Weak signals

Posted by  Shawn Callahan —March 17, 2006
Filed in Communication

There is a discussion on ActKM this morning about weak signals and Dave Snowden has relayed some observations he heard from Gary Klein this week which …

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A Whole New Mind by Daniel Pink

Posted by  Shawn Callahan —March 15, 2006
Filed in Communication

If I were to write a book laying out the argument for our Anecdote approaches, I couldn’t be happier if I’d written A Whole New …

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Building trust in anecdote circles – Use silence

Posted by  Andrew Rixon —March 10, 2006
Filed in Communication

To follow on from Shawn’s post on building trust and rapport in anecdote circles there is one key element which I think is often overlooked. Silence. …

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Connector heuristics

Posted by  Shawn Callahan —March 10, 2006
Filed in Business storytelling, Communication

Malcolm Gladwell’s post on a quick and dirty way of picking winning NBA Knicks teams got me thinking about other helpful heuristics. In particular I …

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