Archive for the ‘Communication’ Category
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Years
A Whole New Mind by Daniel Pink
If I were to write a book laying out the argument for our Anecdote approaches, I couldn’t be happier if I’d written A Whole New …
Read MoreBuilding trust in anecdote circles – Use silence
To follow on from Shawn’s post on building trust and rapport in anecdote circles there is one key element which I think is often overlooked. Silence. …
Read MoreConnector heuristics
Malcolm Gladwell’s post on a quick and dirty way of picking winning NBA Knicks teams got me thinking about other helpful heuristics. In particular I …
Read MoreGiving feedback
I’ve recently been hearing some difficulties expressed around people giving feedback in organisations. I’ve heard words used like “constructive criticism”, “constructive feedback” and “positive feedback”. …
Read MoreSocial network analysis principles
Social Network Analysis is more ‘social’ than ‘analysis.’ It’s true that data is fed into network analysis tools to create interesting charts but the value …
Read MoreBeing happy with Not-Knowing
If you’re wondering where I’ve been, for the last 2 days at least (the rest is a whole other story), I’ve been at the Australian …
Read MoreKnowledge hoarding
Kaye Vivien asks the question: knowledge hoarding (is it real?) Absolutely! is my answer. The term ‘hoarding’ suggests a premeditated attempt to hide something away …
Read More“What’s in it for me” is more memorable
It’s so easy to become insular having conversations with people within your discipline or professional practice. To guard against this malady I went looking for …
Read MoreAll models are wrong…
I am a regular reader of the AOK-Forum list hosted on Yahoo! A recent post had links to a series of fascinating diagrams. One of …
Read MoreSoftware that takes you away from your computer
The first generation of collaboration tools like Groove, Quickplace, and eRooms where great for sharing documents and having online threaded discussions but had the unintended …
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