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Years
Telling stories for a living
Everyone can benefit from finding and telling better stories. Don’t be confused in thinking, however, that telling stories means regaling an audience with your latest …
Read MoreRelationships create resilience
I remember a great story told by Margaret Wheatley about how the US Federal Aviation Authority successfully landed all the planes in US airspace on …
Read MoreUsing story to comunicate who we are
Before a leader attempts to convince, share knowledge and even spark action, they should introduce themselves using a story.1 It creates context and builds trust. …
Read MoreStories to convey values
I’m re-reading Steve Denning’s The Leader’s Guide to Storytelling and having fun chasing down the footnotes and references. I thought I’d share with you some …
Read MoreFinding the right expertise using your networks
Dorothy Leonard and Walter Swap tell the story of how Jack Hanley, the CEO of Monsanto, hired Howard Schneiderman, the Dean of Biological Sciences at …
Read MoreThe value of ethnography in business
Andy Crabtree has written a short article on how to use ethnography to design IT systems. It reminded me of the time, in 2004, when …
Read MoreCognitive Edge training with Dave Snowden
Mark and I just returned from spending the last two days at the Cognitive Edge accreditation program run by Dave Snowden. Dave was in great form, …
Read MoreHow Bill Gates evaluates expertise
Joel Spolsky is a software developer who used to work for Microsoft as the Excel Program Manager in the early 90’s. One of his big tasks …
Read More‘Publish and perish’ is creating long distant collaborations
In 1996 I helped the Australian Antarctic Division discover and document its spatial (map-related) data. I remember walking down long corridors in their Hobart offices …
Read MoreExpertise location
Practically on the day I joined IBM in 1999 I was whisked off to Cambridge, MA, to be part of a global team to launch …
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