As 2020 begins, many leaders will be confidently presenting new strategies and most people will be wearily dismissing them. There’s a story behind this common disconnect. To download a PDF version of this article, click here. To watch our short video series where Paul shares insights from this article, click here. Mind over what matters […]

It was Amazon’s showcase event of 2018 in Las Vegas. The background logos lit up as the guest customer speaker, the CEO of a multi-billion-dollar company, was introduced. He strode on stage as colourful visuals appeared across the seven massive screens behind him. He totally bombed. In the first place, the speaker was clearly blinded […]