Archive for the ‘Insight’ Category

Blog

The Importance of Content

Posted by  Mark Schenk —October 7, 2005
Filed in Insight

The topic at a meeting this morning was the design concept for a web-based ‘clearinghouse’.  I mentioned the risks of taking a ‘Field of Dreams’ approach – “if we build it they will come”, and the importance of having relevant content that users can easily find and use.  I also mentioned that having the best […]

Read More

Learning from experience using video

Posted by  Shawn Callahan —September 7, 2005
Filed in Insight

Video is finally making it into the mainstream for organisations to see and hear, almost first hand, the experiences of their colleagues. The availability of reasonably priced video capture and editing solutions are now available. It is simple for someone to pick up a video recorder, film a colleague, download the video to a computer […]

Read More

Learning from mistakes – prerequisite for innovation

Posted by  Shawn Callahan —August 7, 2005
Filed in Insight

In Melbourne we have a small group of mainly public sector folk who get together monthly to talk about innovation. Recently we have been talking about how innovation requires that people be supported in their mistake-making rather than vilified. Sadly the opposite is generally true in the public sector with its culture of risk aversion and blaming rarely displaying mistake-forgiving behaviour. […]

Read More

When there is too much information

Posted by  Shawn Callahan —May 14, 2005
Filed in Insight

I’m re-reading Karl Weick’s Sensemaking in Organizations and I thought this idea is worth keeping in mind. When facing conflicting and voluminous information avoid gathering more. Ignorance is not the problem. Rather, focus on principles, values and preferences to help you make a choice. In complexity you are best placed to choose base on plausibility instead of […]

Read More

Cynefin and emergency management

Posted by  Shawn Callahan —March 28, 2005
Filed in Insight

Thanks to Larry Irons on the AOK forum for pointing this reference out. In a paper entitled, ‘Believe in the Model: Mishandle the Emergency’, Simon French and Carmen Niculae apply the Cynefin framework to three emergencies: Three Mile Island, Chenobyl and mad cow disease. You can access the paper online (http://www.bepress.com/jhsem) by completing the guest reader form. […]

Read More

Finding your previous thought might constrain your current thinking

Posted by  Shawn Callahan —February 1, 2005
Filed in Insight

Darren makes the following comment: “The potential danger is this could limit thinking rather than expanding it. If people are constantly reminded of their past point of view, could it not encourage many not to move forward, but to reinforce their thinking of old?” I guess like any tool, in the wrong hands it can […]

Read More

E:CO – New Complexity Journal

Posted by  Shawn Callahan —January 5, 2005
Filed in Insight

E:CO is a new journal exploring the theory and practice of applying complexity science concepts to organisational issues. The entire content of the current issue is available online. Interestingly it includes a section called ‘classic papers’ featuring Ross Ashby’s (Ashby’s law a requisite variety) 1962 paper, Principles of Self-organizing Systems. I think the following papers […]

Read More

Knowledge management map

Posted by  Shawn Callahan —January 3, 2005
Filed in Insight

One view of the various flavours of knowledge management.

Read More

Advancing civilization

Posted by  Shawn Callahan —November 30, 2004
Filed in Insight

“Civilisation advances by extending the number of operations we can perform without thinking about them.” —ALFRED NORTH WHITEHEAD

Read More

Types of Tacit Knowledge

Posted by  Shawn Callahan —November 26, 2004
Filed in Insight

There has been some discussion during November in ActKM about whether tacit knowledge can be captured. Opinion ranged from ‘definitely yes’ to ‘absolutely no’. This discussion reminded me of the distinctions made by Max Boisot between three types of tacit knowledge: Things that are not said because everyone understands them and takes them for granted. […]

Read More

Send this to friend

down
up