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One of the concepts of Appreciative Inquiry is to identify the positive deviants in a system and to find out what it is they are …

Nancy White points us to a beautifully simple intervention for reducing flaming in an online forum; pre-populate the text box where you write your message with …

Some of my favourite bloggers are talking about expertise location recently. Jack Vinson provides a good summary. Luis Suarez riffs off Dennis McDonald, who has …

   Learning Retention Rates Originally uploaded by Eric Rice. Looks like we need more opportunities to help others learn to enhance our own learning retention …

Following on from my post about how to identify and evaluate expertise, I discovered this list today in an interesting resource called How People Learn: …

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …

Nature has just reported on research which found people make better decisions by going with their gut if the situation is complex. The evidence is …

I’ve just arrived home from a week at Jervis Bay—stayed with my folks. My family and I spent lots of time on the beach and …

Over the last 6 months I have attended a few knowledge management conferences to see if things have progressed and I’m dismayed at how many …

On Monday and Tuesday this week I trundled off to ACKMIDS. Actually I didn’t think I would make it this year because I was scheduled …