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Video is finally making it into the mainstream for organisations to see and hear, almost first hand, the experiences of their colleagues. The availability of …

In Melbourne we have a small group of mainly public sector folk who get together monthly to talk about innovation. Recently we have been talking …

I’m re-reading Karl Weick’s Sensemaking in Organizations and I thought this idea is worth keeping in mind. When facing conflicting and voluminous information avoid gathering more. …

Thanks to Larry Irons on the AOK forum for pointing this reference out. In a paper entitled, ‘Believe in the Model: Mishandle the Emergency’, Simon …

Darren makes the following comment: “The potential danger is this could limit thinking rather than expanding it. If people are constantly reminded of their past …

E:CO is a new journal exploring the theory and practice of applying complexity science concepts to organisational issues. The entire content of the current issue …

One view of the various flavours of knowledge management.

“Civilisation advances by extending the number of operations we can perform without thinking about them.” —ALFRED NORTH WHITEHEAD

There has been some discussion during November in ActKM about whether tacit knowledge can be captured. Opinion ranged from ‘definitely yes’ to ‘absolutely no’. This …