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The military metaphor is dominant in many organisations. How many times have you heard colleagues talking about doing battle, gathering the troops, working in headquarters, …

Our narrative technique relies on the identification and extraction of anecdotes, typically from transcriptions. The ability to quickly identify an anecdote comes with practice so …

In a matter of two weeks I’ve stumbled across the work of Larry Lessig. Last week I read about the Lessig presentation style at Presentation …

This is the last week before we run our narrative workshops in Sydney and Brisbane. If you want a really practical understanding of how to …

I would like ActKM to abandon the speaker-audience model in their conferences and adopt something radically different—discussions. Dave Winer sums the problem up beautifully: The …

Andrew, Mark and I are currently at the ActKM conference in Canberra. So far it’s been the best ActKM conference in its six year history. …

Obviously anecdotes play a key role in our work. We use these real life business stories to help people see patterns that typically remain hidden using traditional …

When something happens we like to tell others about it. This retelling of our experience often is done in the form of a story. “I can’t believe what …

A quick question for everyone. Are you aware of any Australian companies who are blogging inside the firewall? I’m working with a mid-sized professional service …

This is the best KM conference in Australia because it consists of practitioners talking about how it is done – no vendor presentations. It’s a …