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Taming Twitter and Email

Posted by  chandni —April 24, 2009
Filed in Collaboration

Technology can be your best friend or your worst enemy. The two technologies I’ve managed to turn back into friendly allies are email and Twitter. Until recently I had my email and Twitter open all day. As a result I was being interrupted (and quite frankly would interrupt myself) checking email and Twitter and posting […]

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Leveraging and Valuing Expertise Workshop in Canberra

Posted by  chandni —February 10, 2009
Filed in News

Canberra has an interesting event this month! actKM has invited Patrick Lambe to conduct a workshop on Leveraging and Valuing Expertise. This workshop is part of the open research project “Leveraging and Valuing Expertise” (http://usingexpertise.com). Log in to share your stories! When: 9:00 am to 3:30 pm on Friday, 13 February Where: University House Common […]

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Profiting from Collaboration

Posted by  chandni —January 21, 2009
Filed in Anecdotes, Collaboration

Google and P&G are both known for their innovation capabilities and strict internal policy. Driven by market forces, they made an exception. They swapped about two-dozen staffers who spent weeks dipping into each other’s staff training programs and sitting in on meetings where business plans get hammered out. This is terrific example of purposeful collaboration […]

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Practicing great customer service, one story at a time

Posted by  chandni —January 9, 2009
Filed in Anecdotes, Business storytelling

Many posts ago, we shared the example of the Ritz Carlton demonstrating that ‘A company that values customer service should be teeming with customer service stories’. Here’s another living example: Sparkspace They have created a dedicated blog to record remarkable customer service. This is how they started with the idea. We’ve challenged our company to […]

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Saying thanks is important for collaboration

Posted by  chandni —December 11, 2008
Filed in Anecdotes, Communication

A discussion thread on the Australian Facilitator’s Network (AFN) list highlights a collaborative behaviour we don’t seem to practice enough of and in a meaningful way: the art of saying thank you. When it’s heartfelt and authentic, saying thanks creates a new level of trust between two people. It opens up the possibility of working […]

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Getting collaboration-ready from day one

Posted by  chandni —December 2, 2008
Filed in Collaboration

Organizational silos can often become one of the biggest barriers to collaboration. You may have all the right intentions, collaboration could even be a strategic goal but something still prevents it from happening. Embedding the idea of collaboration as early as possible can make it really easy to build a collaborative culture. SEI seems to […]

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Scientific discovery and the value of collaboration

Posted by  chandni —November 25, 2008
Filed in Anecdotes, Collaboration

Scientists in Iowa recently reported a breakthrough discovery. They successfully identified the gene (PRICKLE1) which when mutated causes epilepsy. There’s two things amazing about this discovery PRICKLE1 is unique in that it has never been associated with any other disease. The project involved two dozen institutions across 6 countries and collaboration played an important role. […]

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What is the leader’s role?

Posted by  chandni —November 24, 2008
Filed in Leadership

I was reading a presentation on collaborative behaviours in nursing and came across this great quote. “The most critical aspect of leadership is the desire and passion to lead, the capacity to deeply reflect on and learn from leadership activities, a willingness to step out of one’s comfort zone, and the ability to build and […]

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Getting started with Collaboration tools

Posted by  chandni —November 11, 2008
Filed in Collaboration

One of the things people find most valuable about our Building a Collaborative Workplace workshop is that it gives them a good solid understanding of what makes collaboration possible and some practical ideas on getting started. Most people are web 2.0 savvy. They use or know someone who uses a set of tools to share […]

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Workshops in 2009

Posted by  chandni —November 11, 2008
Filed in Business storytelling, Events

If creating a great place to work is on your agenda or you need to get people on board, here’s what might help you put a plan in place or get your team ready: Find and tell great stories Create opportunities for people to collaborate Use stories to deliver meaningful change and engagement Check out our […]

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