Archive for 2006

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Reflecting on Knowledge Strategy

Posted by  Mark Schenk —December 31, 2006
Filed in Strategy

Anecdote has worked with some fantastic organisations over the past year and one of the main areas has been in developing knowledge strategies. I thought it timely to look back and reflect on some of the key learnings from these projects and some of these initial thoughts are captured in the bullet points below. Strategy […]

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Why people do the things they do

Posted by  Shawn Callahan —December 27, 2006
Filed in Strategy

Christmas reading has help me stumble across two very different essays with the same theme: people are enormously influenced by their social ties. Anyone reading this blog won’t be surprised by that theme but these essays present two very different contexts. The first is called Knowing the Enemy by George Packer, which was recently published in the […]

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Blog-tag: a virtual cocktail party

Posted by  Shawn Callahan —December 21, 2006
Filed in Fun

Luis Suarez over at ELSUA has just tagged me in a virtual cocktail party. What does that mean? I gather that when you’re tagged you tell five things people might not know about you, then tag five more bloggers. So here are five things people might not know about me. My original degree was in geography and […]

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Foster your communities of practice by getting members to answer questions

Posted by  Shawn Callahan —December 21, 2006
Filed in Collaboration

Kathy Sierra had made an astute observation about user communities: they thrive if more people, from novice to expert, ask and answer questions. In fact, Kathy focuses on how to get more people answering questions and in particular how to get the intermediate-level users involved in answer giving. The strategy is a smart one. If […]

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Narrative for Business Workshop in the USA

Posted by  Shawn Callahan —December 19, 2006
Filed in Events

Hi there. We’re planning to run our successful Narrative Techniques for Business in the USA in early 2007. We’re at the “choose the city and date” stage and are hoping you might let us know if you are interested in attending this one-day workshop. If so, what city in the USA are you based in? […]

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How people perceive one another – a short film

Posted by  Shawn Callahan —December 19, 2006
Filed in Business storytelling, Fun

I was at the Salesforce.com Christmas drinks a couple of weeks ago and as part of the entertainment we watched a few short films. All the films are available at www.niceshorts.com.au but there was one in particular I thought you might like because it illustrates how we build stories to understand people and how often we […]

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Questions to elicit stories

Posted by  Shawn Callahan —December 19, 2006
Filed in Business storytelling

The Swiss Agency for Development and Cooperation has produced an excellent little book called the Story Guide: Building Bridges Using Narrative Techniques. It’s filled with a range of techniques for collecting and using stories in an organisational setting. I’m a bit of a collector of questions so I was delighted to see their list of […]

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How can you become a better facilitator?

Posted by  Andrew Rixon —December 16, 2006
Filed in Anecdotes

Almost a month ago after identifying some metaphors which described various styles of facilitation (eg. Conductor, Chameleon, Dictator) I asked What kind of facilitator are you? Following on from this, Simon Kneebone and I delivered a session at the Australian Facilitators Conference in Geelong exploring facilitator archetypes through story. We’ll be publishing more around this in time to […]

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The PreMortem – anticipating a plan’s weaknesses

Posted by  Shawn Callahan —December 10, 2006
Filed in Collaboration, Communication

One of the techniques I’ve recently introduced to my projects is what Gary Klein calls a PreMortem. As we all know, a postmortem helps us learn why a patient died. A PreMortem explores why a project might die in the future. Here’s how Gary describes the approach. I find it works well after a planning process is […]

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The Open Space Fishbowl – A new way to an energised conversation

Posted by  Andrew Rixon —December 7, 2006
Filed in Anecdotes

A few months ago Larry Peterson and I discovered and tested a great way to apply the Principles and Law of Open Space Technology to a “fishbowl” to create a dynamic, energized conversation with a whole room of almost 200 people in a short time frame. Some of the participants said: “I really enjoyed the openness […]

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