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This week’s podcast shows how Southwest Airlines stuck to their purpose which helped the airline add over $1 billion to their bottom line. Find out how.

In this episode we see how Henry Ford ignored what everyone around him thought and went ahead with a decision that would more than double his profit.

I’m reading an advance copy of Andrew O’Keeffe’s new book ‘Hardwired Humans: Successful Leadership Using Human Instincts’. I am looking forward to meeting Dr Jane …

Jean Louis Rodolphe Agassiz (1807–73) was a Swiss-born American zoologist and geologist who taught at Harvard. Imagine that you went to Louis Agassiz’s laboratory at …

This morning, Shawn and I compared recent airline lounge experiences. Mine went a like this On Monday morning I took my Mum to the airport …

I am working on a project requiring a major organisational transformation. On Monday, the division’s chief heads off to Canberra to get a mandate to …

Smart people hate being told what to do. In many of our projects we see the ‘head office pattern’ where HO is seen as a …

Stories are created in organisations whenever something remarkable happens, and people love to remark on how leaders react under pressure because the way anyone reacts …