Archive for 2007

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Some more words to elicit stories

Posted by  Shawn Callahan —February 2, 2007
Filed in Business storytelling

Last month I listed 10 questions you might use to help people recall their experiences (stories). I was chatting to Paul Atkins (executive coach and leadership expert based in Canberra) the other day and he mentioned that the subject-object interview developed by Harvard professor, Robert Kegan, also featured emotional words designed to elicit stories. Here […]

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Upcoming Practical Social Network Analysis Workshop

Posted by  Andrew Rixon —January 31, 2007
Filed in Events

With Social Network Analysis (SNA), the technique of analysing and exploring social networks, experiencing a resurgence. I’m pleased to announce that I will be running a 2 day workshop titled “Practical Social Network Analysis: Skills and techniques for facilitating organisational change”. This workshop will be held in Melbourne on the 22nd and 23rd March. This practice […]

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Peer assist animation

Posted by  Shawn Callahan —January 31, 2007
Filed in Insight

When you’re steeped in a discipline like knowledge management you start to assume that everyone knows about techniques like After Action Reviews and Peer Assists. Of course this is untrue. Steve Dale over at Dissident has discovered this neat Flash animation that describes the peer assist process. I particular like the idea of rotating peer […]

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Managing your boss

Posted by  Shawn Callahan —January 30, 2007
Filed in Collaboration

I was over at David Maister’s blog the other day and he was requesting tips on how to better manage your boss. I made a suggestion: match your boss’s communication style. I see David has expanded on this idea in his latest podcast: Managing Your Boss – new careers podcast episode Tags: david+maister, managing+up, bosses

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Defining intent in a change management program

Posted by  Shawn Callahan —January 30, 2007
Filed in Strategy

A while ago I argued that the target metaphor was inappropriate for change projects. The idea that anyone could accurately define a change target, aim at it, and then hit it with a well shot arrow was, at best, an illusion. In most cases the possible, beneficial end states are wide and varied. So the question is, how […]

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Using small rituals to switch roles and behaviour

Posted by  Shawn Callahan —January 28, 2007
Filed in Collaboration

Our behaviour changes with the roles we play, and sometimes we need a trigger to remind us to move from one role to another to ensure our behaviour suits the context. The TV series, The West Wing, provides many good examples of where this switch falters. For example, President Bartlett will have an intense meeting with his advisors, Josh and Toby, and […]

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Organisational stories

Posted by  Shawn Callahan —January 28, 2007
Filed in Anecdotes, Business storytelling

A friend of a friend of our is a frequent business traveller. Let’s call him Dave. Dave was recently in Atlantic City for an important meeting with clients. Afterward, he had some time to kill before his flight, so he went to a local bar for a drink. He’d just finished one drink when an […]

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Carnival of the Capitalists on David Maister’s blog

Posted by  Shawn Callahan —January 24, 2007
Filed in News

Last week David Maister invited his blog readers to participate in the Carnival of the Capitalist and submit a blog post that his readers might enjoy. David organised the posts into six categories and I was thrilled to see our post (The Hierarchy of Explanation) topped his list in the category “Articles I Enjoyed the Most”.  […]

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Moving from on-line to face-to-face and back again

Posted by  Shawn Callahan —January 22, 2007
Filed in Collaboration

I met John Smith and Bev Trayner face-to-face for the first time last year in Florence at a CP2 dialogue. I’d known both of them for years before this meeting. Before Florence it was an online and Skype acquaintance. My face-to-face meeting made a huge difference on how I viewed my role in our community: […]

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The difference between a sound argument and a good story

Posted by  Shawn Callahan —January 21, 2007
Filed in Business storytelling

I spent a couple of hours today tracking down some papers for a course I’m helping to teach at the Hong Kong Polytechnic University on business narrative when I discovered this excellent paper by Tsoukas and Hatch called ‘Complex thinking, complex practice: The case for a narrative approach to organizational complexity’. I’m a bit of […]

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