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I’ll remember Strategy and the Fat Smoker (SATFS) by David Maister for two things: helping me realise that creating a resolve in a group to …

The conduit metaphor is a common way for people to imagine how information is passed from one person to another. This metaphor paints a picture …

There are a whole bunch of useful concepts used by organisations to focus their community of practice and knowledge management programs. Some of the more …

We had a great day on Monday running our Narrative Techniques for Business workshop in Canberra. The venue overlooked Lake Burley Griffin and we had …

I just read a great article over at the thestar.com about Nobel laureate Carl Wieman who wants professors to rethink how they teach. His message? …

A strange recurring pattern involving pigeons seems to have emerged in my life recently. A pigeon walked into my house the other day after I …

One of the key challenges in starting a community of practice is to find the right domain – the topic that people are passionate enough …

People vote for politicians based on the emotions they generate not the intellectual merits of their policies.1 And emotion is generated by the stories we …

Here’s a piece in the Sydney Morning Herald making the case for storytelling as a key factor in Kevin Rudd’s success. Kevin Rudd’s campaign was …

We have long advocated the importance of action over analysis in both our knowledge strategy and community of practice work and I blogged about the …