Archive for 2007


Strategy and the Fat Smoker

Posted by  Shawn Callahan —December 20, 2007
Filed in Strategy

I’ll remember Strategy and the Fat Smoker (SATFS) by David Maister for two things: helping me realise that creating a resolve in a group to take action is more important than merely creating insights into what should be done; and putting me on to the weight-loss analogy as a way of talking about facilitating change […]

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A faulty knowledge transfer metaphor

Posted by  Shawn Callahan —December 17, 2007
Filed in Communication

The conduit metaphor is a common way for people to imagine how information is passed from one person to another. This metaphor paints a picture of information passing as a message to a receiver and the receiver picks it up and pops it in their mind. I have even seen a keynote speech recently where […]

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Communities of Practice

Posted by  Mark Schenk —December 12, 2007
Filed in Collaboration

There are a whole bunch of useful concepts used by organisations to focus their community of practice and knowledge management programs. Some of the more useful and memorable ones are listed below: Learn Before, Learn During, Learn After – the concept used by BP and described by Chris Collison and Geoff Parcell in ‘Learning to […]

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Knowlege Management Workshops in Australia

Posted by  Krista Schmeling —December 7, 2007
Filed in Business storytelling, Events

We had a great day on Monday running our Narrative Techniques for Business workshop in Canberra. The venue overlooked Lake Burley Griffin and we had a fun group of people attend from within Canberra and interstate. I started at Anecdote in mid-October and one of the things I have been working on is our 2008 […]

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The fine art of (not) lecturing

Posted by  Daryl Cook —December 7, 2007
Filed in Communication

I just read a great article over at the about Nobel laureate Carl Wieman who wants professors to rethink how they teach. His message? In a nutshell: reduce the load; stimulate the brain. A lot of what he recommends is not just applicable to teaching science, it’s also relevant to anyone who presents information […]

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Follow That Feather

Posted by  Daryl Cook —December 6, 2007
Filed in Strategy

A strange recurring pattern involving pigeons seems to have emerged in my life recently. A pigeon walked into my house the other day after I had left the back door open. It caused a bit of a ruckus when my dog realised what was going on and started chasing it all around the house, bouncing […]

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Finding the domain for communities of practice

Posted by  Mark Schenk —November 28, 2007
Filed in Culture

One of the key challenges in starting a community of practice is to find the right domain – the topic that people are passionate enough about and interested enough in to contribute some of their discretionary time and effort. One of the tests we use is the ‘I am a …..’ test – designed to […]

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Maxine McKew tells three anecdotes

Posted by  Shawn Callahan —November 27, 2007
Filed in Anecdotes, Business storytelling

People vote for politicians based on the emotions they generate not the intellectual merits of their policies.1 And emotion is generated by the stories we are told and the stories we tell ourselves. We watch the candidates and observe what they do and tell ourselves a story about the type of person they are and […]

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Storytelling a key factor in Rudd’s win

Posted by  Shawn Callahan —November 26, 2007
Filed in Business storytelling

Here’s a piece in the Sydney Morning Herald making the case for storytelling as a key factor in Kevin Rudd’s success. Kevin Rudd’s campaign was successful in crafting such a narrative. First, he got the audience’s attention because he was new. This allowed him to play the future card and frame the Coalition as backward-looking. […]

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Knowledge Strategy – an emphasis on action

Posted by  Mark Schenk —November 21, 2007
Filed in Strategy

We have long advocated the importance of action over analysis in both our knowledge strategy and community of practice work and I blogged about the ‘ready, aim, aim, aim‘ phenomenon in 2005. Maybe it is because I am conscious of this issue, but in the past few months I have noticed many voices emphasizing the […]

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