Employment Today has published our paper called Telling Tales which is a version of Using Stories to Size up a Situation. This paper is primarily about the use of anecdote circles and how they can supplement surveys and interviews. If you want to understand the full process we use to collect, make sense and design interventions based on complexity principles I suggest you take a look at Avoiding change management failure using business narrative.
About Shawn Callahan
Shawn, author of Putting Stories to Work, is one of the world's leading business storytelling consultants. He helps executive teams find and tell the story of their strategy. When he is not working on strategy communication, Shawn is helping leaders find and tell business stories to engage, to influence and to inspire. Shawn works with Global 1000 companies including Shell, IBM, SAP, Bayer, Microsoft & Danone. Connect with Shawn on: