Building stronger relationships in communities of practice AND lurkers

Posted by  Shawn Callahan —June 19, 2005
Filed in Collaboration

Nancy White points us to a short report developed and written by seven CPSquare community members. The topic is one that has interested me for a while—lurkers. Why has such a negative term like ‘lurker’ emerged as the way we describe legitimate peripheral participation (to use Etienne Wenger’s phrase)? Susan Huckson, from the National Institute of Clinical Studies, calls lurkers, travellers, which is a far more +ve view of this important community member type. 

But this post is not about lurkers. This report is a great example of one of the ways to create new and stronger social networks in your community: identify an issue the community is interested in and find some members who want to work on it for a few weeks. Then provide the output back to the community.

About  Shawn Callahan

Shawn, author of Putting Stories to Work, is one of the world's leading business storytelling consultants. He helps executive teams find and tell the story of their strategy. When he is not working on strategy communication, Shawn is helping leaders find and tell business stories to engage, to influence and to inspire. Shawn works with Global 1000 companies including Shell, IBM, SAP, Bayer, Microsoft & Danone. Connect with Shawn on:

Comments

  1. Lumpy says:

    Interesting thought on the term “lurker”. I fall into the said category in several of the IRC channels I frequent; idleing for weeks on end at times. Color me simple though, due to context, I never viewed it negative. As you stated, it is not about that.
    The point that example makes is excellent. I do feel, however, there are far more important items we could work together to correct. For example, how about the fact that the CAN-SPAM Law did more to legalize spam than to protect our in-boxes, or how about the more recent intorduction of H.R. 2726?
    I am not trying to belittle your very valid point. I, however, would sooner be lableled a “lurker” than have to opt-out of every unsolicited e-mail I receive.

Comments are closed.

Blog