Bob Sutton is on a campaign against workplace arseholes. In yesterday’s post he describes Rob Cross’ work on social network analysis. In particular he looks at how to identify people who energise and de-energise.
Bob’s interesting in ways to measure the impact of arseholes.
I am trying to figure out some ways and places to measure this stuff, and am hoping to recruit Rob to help as has some really cool software that he uses with the companies that he works with and that are partners in his network.
One technique he might consider is Most Significant Change. While this technique wont create a measure of arseholeness, it will give people in the organisation a very good understanding of what’s happening and provides a forum to address some of the issues. Very soon he will be able to use the Zahmoo software to support the technique.