Assessing the impact of arseholes

Posted by  Shawn Callahan —March 25, 2007
Filed in Culture

Bob Sutton is on a campaign against workplace arseholes. In yesterday’s post he describes Rob Cross’ work on social network analysis. In particular he looks at how to identify people who energise and de-energise.

Bob’s interesting in ways to measure the impact of arseholes.

I am trying to figure out some ways and places to measure this stuff, and am hoping to recruit Rob to help as has some really cool software that he uses with the companies that he works with and that are partners in his network.

One technique he might consider is Most Significant Change. While this technique wont create a measure of arseholeness, it will give people in the organisation a very good understanding of what’s happening and provides a forum to address some of the issues. Very soon he will be able to use the Zahmoo software to support the technique.

About  Shawn Callahan

Shawn, author of Putting Stories to Work, is one of the world's leading business storytelling consultants. He helps executive teams find and tell the story of their strategy. When he is not working on strategy communication, Shawn is helping leaders find and tell business stories to engage, to influence and to inspire. Shawn works with Global 1000 companies including Shell, IBM, SAP, Bayer, Microsoft & Danone. Connect with Shawn on:


  1. Nerida Hart says:

    I think the “energy vampires” in the workplace are perhaps the most effective barrier to cultural change I have ever experienced. I got great inspiration from reading Emotional Vampires: Dealing With People Who Drain You Dry (Paperback) by Albert J. Bernstein (Author) which actually does give indivuals some strategies for coping and dealing with particular negative personality types.

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